Student Accounts Representative/Cashier

Illinois, United States
Salary Not Specified
Jun 23, 2021
Employment Type
Full Time

Aurora University seeks talented staff and administrators who are passionate about supporting an inclusive community dedicated to the transformative power of learning.

Position Purpose: The Student Accounts Representative/Cashier supports learning by administrating support in all areas to include customer service, cashier duties, receptionist duties, and serving as back-up for general student accounts functions that are performed in Student Accounts. The position will provide responses to students, parents, and other University offices regarding inquires about billing statements, financial aid, student loans, and/or other information requested that is related to the University. The Student Accounts Representative/Cashier is expected to communicate and respond in a highly professional manner.

Core Competencies:

  • Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  • Upholds the Mission Statement:Aurora University an inclusive community dedicated to the transformative power of learning.
  • Handles all information with tact and discretion and recognizes the confidential nature of university business.
  • Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

  • Essential Job Functions:

  • Answers questions for students regarding polices and the status of their accounts and payment plans.
  • Receipts payment for on-campus programs; cashes checks for student, faculty, and staff; distributes paychecks and refund checks.
  • Maintains student account database by updating account coding, billing address information, and filing. Processes and reviews digitized records.
  • Maintains Payroll deduction program and provide appropriate document to students.
  • Tracks and prepares reports of unpaid parking tickets for students, employees and guest.
  • Process students for enrollments based on payments and notices of financial aid.
  • Receives incoming calls and routes to appropriate office personnel.
  • Maintains general office email account.
  • Call past due accounts to collect balances.
  • Prepares check lists for cash drawer reimbursement.
  • Distributes petty cash reimbursements in accordance with University policy.
  • Processes and sort daily mail and assist with outgoing mailings.
  • Maintains office supply inventory and work orders.
  • Serves as primary back-up to Student Accounts Specialist.

  • Essential Job Requirements:


    • High School Diploma is required. Some college course work is preferred.


    • Knowledge of basic accounts receivable accounting is required either through appropriate course work or previous work experience
    • Previous data entry experience required
    • Previous office work required
    • Cash handling experience is required


    • Strong customer services skills
    • Good math and calculator skills
    • Proficient in use of Microsoft Excel
    • Word processing skills

    Physical Requirements:

    • Ability to spend long periods of time at a computer work station
    • Ability to move about campus and other locations.
    • Minor lifting requirements, such as files or copy paper boxes as needed.
    • Ability to use general office equipment.
    • Ability to interact in person, via electronic media, and on the telephone.

    Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission. Please send resume with cover letter and contact information for three references including name, telephone and email address.

    Apply to:

    Aurora University
    Human Resources
    347 South Gladstone Ave
    Aurora, IL 60506
    630-844-5650 - fax - email

    Aurora University is an Equal Opportunity Employer.

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