Financial Aid Counselor

Illinois, United States
Salary Not Specified
Jun 23, 2021
Employment Type
Full Time

Aurora University seeks talented staff and administrators who are passionate about supporting an inclusive community dedicated to the transformative power of learning.

Position Purpose: The Financial Aid Counselor supports learning by providing financial aid information and counseling to undergraduate and graduate students at the university, to facilitate the enrollment of students, consistent with the university’s mission, accreditation standards and regulatory guidelines.

Core Competencies:

  • Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  • Upholds the Mission Statement:Aurora University an inclusive community dedicated to the transformative power of learning.
  • Handles all information with tact and discretion and recognizes the confidential nature of university business.
  • Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

  • Essential Job Functions:

  • Counsel students, parents, and employees on all aspects of financial aid programs and processes (federal, state, university, private). Students counseled include prospective freshman, transfer, adult and graduate students
  • Maintain and apply knowledge of federal, state, university and private policies and procedures regarding financial aid.
  • Determine financial aid eligibility and calculate financial aid awards for students. Work with students to determine a comprehensive financial plan for attendance at AU. Use knowledge to solve problems related to financial aid.
  • Coordinates and completes the verification process.
  • Processes required documentation for financial aid. Assists students with loan processing.
  • Completes Entrance and Exit Interview requirements.
  • Works with team to develop, maintain and evaluate financial aid policy and processes, to ensure complete, accurate and efficient service to students.
  • Participates in financial aid workshops, seminars and open houses.

  • Essential Job Requirements:


    • Bachelor's degree


    • One to three years’ experience in financial aid required.


    • Excellent verbal and written communication skills
    • Excellent organization skills.
    • Strong customer service orientation.
    • Ability to handle confidential information.
    • Ability to interact with a diverse group of faculty, staff, students and parents and to develop strong working relationship with colleagues, staff, administrators, students and the general public.
    • Flexibility with an evolving work situation.
    • Knowledge of spreadsheet systems.
    • Knowledge of Colleague desired.

    Special Requirements:

    • Valid Illinois driver’s license.
    • Ability to travel when necessary to off-campus evening and weekend events, providing own vehicle.

    Physical Requirements:

    • Ability to move about campus.
    • Ability to interact via telephone, in person and via electronic media.

    Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission. Please send resume with cover letter and contact information for three references including name, telephone and email address.

    Apply to:

    Aurora University
    Human Resources
    347 South Gladstone Ave
    Aurora, IL 60506
    630-844-5650 - fax - email

    Aurora University is an Equal Opportunity Employer.

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