Student Life Data Analyst
Student Life Data Analyst
As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.
Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,300 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna’s unique Global Opportunities program. Susquehanna University’s 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit https://www.susqu.edu.
The Student Life Data Analyst will collect, extract, manage, analyze, interpret and report on a wide variety of data in support of the Office of Residence Life and the division of Student Life. This position serves as the primary staff person responsible for all housing data and develops housing policies, protocols, and procedures. The Data Analyst will also have responsibility for other technology programs within student life and administer metrics for the division.
- Responsible for improving and maintaining the integrity of
Student Life data and reporting.
- Analyze, evaluate, logically interpret, and summarize a wide
variety of Student Life data to provide timely, relevant, and
accurate information. Streamline data sharing between offices and
systems across campus.
- Work with all areas of housing operations including housing
assignments and room selection processes; room changes; room
condition forms; key control and oversight; meal plan requests;
occupancy projections and reports; and opening/closing
- Maintain accurate and timely resident student information in
the Housing Director (THD) and Colleague, including but not limited
to: housing and damage billing/adjustments, new housing
assignments, room changes, and other updates as needed.
- Serve as a primary liaison to establish effective, collegial
working relationship with members of the University community
regarding THD and other software programs. Maintain regular contact
with critical offices including other Admissions, Public Safety,
Bursar, Athletics, Student Financial Services, Dining Services, the
GO Office, Facilities, and others.
- Perform administrative duties to maintain an efficient,
functional residence hall including but not limited to: room
assignments, key control, repair requests, maintenance of
building/resident records, and report preparation.
- Maintain dashboard metrics for student life, collecting,
assessing, and reporting data to student life and other
departments. Collaborate with the Office of Institutional
Effectiveness in the collection and analysis of data.
- Work closely with leadership in Information and Technology
regarding all software programs used within the division (THD,
Presence, Maxient, Titanium, Epic).
A Bachelor’s degree in higher education, accounting, business, information technology, or other relevant field required.
Two years of experience with housing management and operations, accounting, business, information technology or data management required.
Knowledge, Skills, Abilities
Ability to work in Excel and relational databases at an advanced level; Strong critical thinking and interpretive skills to analyze situations, define problems, and develop/implement solutions; Ability to establish goals, priorities, and timelines and to plan work accordingly; Ability to complete projects independently and work cooperatively as part of the team; Ability to maintain attention to detail and data accuracy while working on multiple projects with competing deadlines; Ability to follow guidelines, procedures and maintain confidentiality and security of information; Knowledge of English language including meaning and spelling of words, rules of composition and grammar; Skilled at written and verbal communication, including effective presentation of data in table and graph forms and formal presentation to groups; Ability to set priorities and advocate team concepts; work collaboratively with faculty and staff.
Position requires the ability to stand or sit for extended periods of time. Position requires the ability to move about the campus. Position requires the ability to speak to a wide range of audiences and individuals and to hear and process instruction. Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach. Working conditions are predominantly indoors with occasional work tasks outdoors.
Special Instructions to the Applicant:
Benefits Eligible: Yes
Number of Months: 12 months
Other Number of Months:
Work Schedule/Hours per Week:
Posting Date: 05/14/2021
Open Until Filled: No
Anticipated Start Date:
Posting Number: AH00734
To apply, visit https://jobs.susqu.edu/postings/2279