Student Life Data Analyst

Pennsylvania, United States
Salary Not specified
Jun 22, 2021
Employment Level
Employment Type
Full Time

Student Life Data Analyst

About Susquehanna:
As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.

Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,300 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna’s unique Global Opportunities program. Susquehanna University’s 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit

Position Summary:
Job Summary
The Student Life Data Analyst will collect, extract, manage, analyze, interpret and report on a wide variety of data in support of the Office of Residence Life and the division of Student Life. This position serves as the primary staff person responsible for all housing data and develops housing policies, protocols, and procedures. The Data Analyst will also have responsibility for other technology programs within student life and administer metrics for the division.

Specific Responsibilities
  • Responsible for improving and maintaining the integrity of Student Life data and reporting.
  • Analyze, evaluate, logically interpret, and summarize a wide variety of Student Life data to provide timely, relevant, and accurate information. Streamline data sharing between offices and systems across campus.
  • Work with all areas of housing operations including housing assignments and room selection processes; room changes; room condition forms; key control and oversight; meal plan requests; occupancy projections and reports; and opening/closing procedures.
  • Maintain accurate and timely resident student information in the Housing Director (THD) and Colleague, including but not limited to: housing and damage billing/adjustments, new housing assignments, room changes, and other updates as needed.
  • Serve as a primary liaison to establish effective, collegial working relationship with members of the University community regarding THD and other software programs. Maintain regular contact with critical offices including other Admissions, Public Safety, Bursar, Athletics, Student Financial Services, Dining Services, the GO Office, Facilities, and others.
  • Perform administrative duties to maintain an efficient, functional residence hall including but not limited to: room assignments, key control, repair requests, maintenance of building/resident records, and report preparation.
  • Maintain dashboard metrics for student life, collecting, assessing, and reporting data to student life and other departments. Collaborate with the Office of Institutional Effectiveness in the collection and analysis of data.
  • Work closely with leadership in Information and Technology regarding all software programs used within the division (THD, Presence, Maxient, Titanium, Epic).

    Required Qualifications:
    A Bachelor’s degree in higher education, accounting, business, information technology, or other relevant field required.

    Two years of experience with housing management and operations, accounting, business, information technology or data management required.

    Knowledge, Skills, Abilities
    Ability to work in Excel and relational databases at an advanced level; Strong critical thinking and interpretive skills to analyze situations, define problems, and develop/implement solutions; Ability to establish goals, priorities, and timelines and to plan work accordingly; Ability to complete projects independently and work cooperatively as part of the team; Ability to maintain attention to detail and data accuracy while working on multiple projects with competing deadlines; Ability to follow guidelines, procedures and maintain confidentiality and security of information; Knowledge of English language including meaning and spelling of words, rules of composition and grammar; Skilled at written and verbal communication, including effective presentation of data in table and graph forms and formal presentation to groups; Ability to set priorities and advocate team concepts; work collaboratively with faculty and staff.

    Physical Demand
    Position requires the ability to stand or sit for extended periods of time. Position requires the ability to move about the campus. Position requires the ability to speak to a wide range of audiences and individuals and to hear and process instruction. Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach. Working conditions are predominantly indoors with occasional work tasks outdoors.

    Preferred Qualifications:

    Special Instructions to the Applicant:

    Benefits Eligible: Yes
    Number of Months: 12 months
    Other Number of Months:
    Work Schedule/Hours per Week:
    Posting Date: 05/14/2021
    Closing Date:
    Open Until Filled: No
    Anticipated Start Date:
    Posting Number: AH00734

    To apply, visit


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