Security Dispatcher
- Employer
- University of Puget Sound
- Location
- Washington, United States
- Salary
- Salary Not specified
- Date posted
- Jun 22, 2021
View more
- Position Type
- Administrative, Business & Administrative Affairs, Safety & Security
- Employment Level
- Administrative
- Employment Type
- Full Time
You need to sign in or create an account to save a job.
Security Dispatcher
University of Puget Sound
Appointment: Regular, 0.8 FTE position.
Position Summary: All Security Services staff members genuinely care for the community, are actively engaged, and demonstrate the high values of the university and department through their daily work. Additionally, they understand their work supports and affirms the mission of the institution.
Security Dispatchers serve as the communication hub of Security Services and is responsible for providing customer service to internal and external customers. Effectively gather, record, and disseminate information in support of Security operations as well as customer requests. Must be effective and maintain a professional and calm demeanor in stressful situations. Monitor burglar alarm, fire alarm and video camera software.
This position eligible for our full range of flexible benefits, including medical, vision, dental, retirement, paid leave, holidays, campus bonus days, education benefits, life insurance, free access to our fitness facilities and library, and much more.
Essential Job Functions and Responsibilities:
- Dispatches security staff, via radio, to routine, priority and
emergency calls for service.
- Answers multi-line telephone for Security Services and, after
hours, for Facilities Services, Conference Services and Campus
Operator.
- Maintains an accurate and detailed shift log while in high
volume, high pace environment.
- Monitors fire and burglar alarms, security cameras, card
access, 911 call monitoring system and other dispatch related
computer programs.
- Corresponds via telephone or radio with Tacoma Police and Fire
Departments.
- Notifies and dispatches Facilities staff, after hours, via
radio or phone.
- Provides information to and advises security and university
administrative staff, including Resident Directors, who serve in an
on-call capacity.
- Greets visitors and provides information over the telephone and
in person.
- Responds effectively and competently to emergencies which may
develop in the work space without immediate assistance or
support.
- Operates campus emergency mass communication systems for timely
notification of the campus in the event of an emergency.
- May take information over the phone to complete routine
incident reports.
- Provides support for the parking program, key control, and
bicycle registration programs.
- Receive, log, and notify recipients of deliveries and lost and
found items.
- Issue keys as necessary and directed.
- Maintain a working knowledge of department standard operating
procedures, incident response protocols, university policies and
campus geography.
- Advises and apprises as necessary on-duty officers and
part-time student staff members.
- Regular and predictable attendance at assigned shifts and
department trainings and meetings is required and an essential
function of the position
- Commitment to serve fairly, protect, and communicate, within a
diverse campus community.
Minimum Qualifications: - High School diploma or equivalent.
- Must be able to speak clearly, listen attentively, read, write,
and understand English.
- The job offer to the successful candidate will be contingent
upon the results of a background inquiry and drug test
- Ability to respectfully work, communicate and provide
leadership within a diverse campus community
Preferred Qualifications: - Associate's degree in Communication or Technology with campus
security experience preferred or a combination of equivalent
experience and education.
- Prior experience with call and incident management software is
preferred.
Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.
Puget Sound offers a generous benefits package. For more information, visit: https://www2.pugetsound.edu/files/resources/final_summary-of-2021-benefits-for-non-exempt-staf.pdf
Application Deadline: Review of applications will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.
Required Documents: - Resume
- Letter of Interest
Applications submitted without the required attachments will not be considered.
All offers of employment are contingent on successful completion of a background inquiry and if applicable for the position, drug screen, physical test and functional assessment.
Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit: http://www.pugetsound.edu/about/diversity-at-puget-sound/
The University of Puget Sound is an equal opportunity employer.
How to Apply
For complete job description and application instructions, visit: https://www2.pugetsound.jobs/psp/HR92PRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=5841&PostingSeq=1
jeid-e61a712593b31c45a9e4e7668487bdf9
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert