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Director, Online Learning & Academic Technology

Cuyahoga Community College
Ohio, United States
Salary Commensurate with experience
Closing date
Aug 21, 2021

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Position Type
Administrative, Academic Affairs, Accreditation, Instructional Technology & Design (Campus)
Employment Level
Employment Type
Full Time
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Job Details


Responsible for the planning, implementation, and quality of online technologies to support faculty.  Manages college-wide instructional design, development projects, and design team including Quality Matters implementation.  Provides leadership for accreditation, accessibility, compliance, and other online learning related considerations.


  • Assists with the development and implementation of college-wide Online Learning & Academic Technology initiatives
  • Manages daily operations in the Online Learning & Academic Technology department
  • Assists Executive Director with budget preparation, spending and management
  • Manages assigned staff, including recruiting, hiring, training, and evaluation
  • Manages the creation and upkeep for benchmarking quality courses
  • Oversees all aspects of quality course creation process/template
  • Fosters collaboration among disciplines, works with faculty, staff and administrator’s college-wide to achieve a shared vision for the College
  • Provides leadership to staff in the design, development, and delivery of technology-mediated learning
  • Works alongside with Faculty Development in the planning and delivery of faculty training
  • Conducts research, testing, and implementation of new and emerging technologies related to academic and instructional needs
  • Assists with grant opportunities relating to serving the needs of online learners
  • Supports online learning technical operations that impact operations and student success
  • Researches and stays current on contemporary issues relating to course development and quality assurance of technology-mediated and online learning, including copyright/intellectual property, online course design standards, and accessibility
  • Performs other duties as assigned



  • Bachelor's degree in a related field
    • Significant related experience may substitute for education
  • Minimum of seven years of demonstrated significant operations, process, and project management experience in a role related to online education
  • Demonstrated experience hiring, training, developing, scheduling, supervising and managing the work performance of others
  • Demonstrated experience and familiarity with Blackboard or other LMS
  • Demonstrated experience forecasting, planning, maintaining, preparing and monitoring a business area’s budget
  • Demonstrated effectiveness in a role requiring dynamic and abstract problem solving methods in adaptive situations


  • Possess comprehensive knowledge of online accessibility, and the ability to use in complex, difficult, and/or unprecedented situations as it pertains to the departmental focus
  • Works accurately with a strong attention to detail and can see projects to fruition
  • Demonstrated experience as an instructional designer or course developer
  • Ability to effectively complete work assignments independently
  • Demonstrated advanced project management skills
  • Demonstrated intermediate proficiency with Microsoft Outlook, Word, Excel and PowerPoint
  • Ability to facilitate work teams comprised of internal and external stakeholders
  • Strong time management skills and ability to work effectively under the stress of timelines
  • Ability to facilitate top-level collaboration while managing sensitive issues
  • Ability to collaborate, negotiate and resolve conflicts on major projects
  • Ability to develop and maintain relationships with key contacts to enhance work flow and quality
  • Possesses excellent written, verbal and interpersonal communication skills
  • Ability to collaborate with both internal and external regulatory agencies
  • Ability to work across organizational lines and effectively with various disciplinary faculty, program faculty, program managers, and deans
  • Possess sensitivity to respond appropriately to the needs of a diverse population



  • Collaboration
  • Communication
  • Quality of Work


  • Service Focus
  • Continuous Improvement


  • Adaptability
  • Time Utilization



  • Master’s Degree in educational technology, instructional technology, instructional design, or education
  • Demonstrated experience writing and securing grants
  • Demonstrated experience in the implementation of innovative learning models
  • Demonstrated experience working in a higher education environment
  • Demonstrated online teaching experience at the College level
  • Leadership and participation in national groups in online learning (Educause, WCET, OLC, etc.)


(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • The work is performed in a normal, professional office environment; 
  • The work area is adequately lighted, heated and ventilated;
  • Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.  However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume.  It is recommended that you have these documents ready to be attached electronically to the online application.  This system accepts only MS Word or PDF attachments.  Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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