Aquatics Manager, Recreation #605497

Northern Arizona University
Arizona, United States
$54,779.00 - $68,474.00
Jun 22, 2021
Employment Level
Employment Type
Full Time

Job Description

The position is responsible for the daily operation of the Douglas J Wall Aquatic Center for Campus Recreation. Creating a safe, participant-centered environment which will reflect current industry trends and standards is a primary responsibility. Additional functions include, policy development, ensuring regulatory compliance, executing preventative maintenance management plan, and facility safety and security to support operational efficiency. This position will train and supervise the Coordinator Sr, Recreation- Aquatics, student staff and will require data-driven decision-making to assist in budget monitoring, marketing, strategic planning, and revenue generation.

  • Applies baseline planning, organizing, coordinating, and facilitating skills; applies baseline knowledge of employee regulations, policies, and procedures; demonstrated working knowledge of routine work applications; applies subject matter expertise within assigned department.
    • Develop and administer a comprehensive risk management and preventative maintenance plan for the Aquatic Center.
    • Prepare and maintain accurate staff and operational records.
    • Serves as a liaison to inspect and maintain inventory, equipment, and supplies.
    • Manages and tracks key tasks and workloads across the facility to ensure that they are assigned correctly, and the workload is distributed evenly.
  • Evaluates higher-level processes and workflow, identifies inefficiencies, and works with management to develop solutions.
    • Cultivate and maintain relationships with Athletics and Academic units to support mission and goals.
    • Actively seek opportunities to maximize pool use to enhance the quality of service to NAU students and other university user groups.
    • Makes recommendations to management for replacement or new equipment purchases.
    • Develop and revise staff training, manuals, and in-service trainings to meet industry and university standards.
  • Manages front desk and customer service operations.
  • Handles escalations and provides thoughtful and well-considered resolutions.
    • Organizes appropriate documentation to ensure mechanical work complies with university policies.
    • Repairs or initiates work orders for repair/maintenance.
  • Assist with preparing unit budgets and responsible to monitor and track expenditures.
    • Prepare statistical and financial reports.
  • Foster partnerships with outside departments and agencies to enhance program quality and opportunities for staff and participants.
    • Act as a liaison for Campus Recreation Services and other university departments
    • Collaborates with custodial crews on facility cleaning schedules, and supplements cleaning plans with student custodial staff.
    • Inspects and ensures cleanliness of the Aquatic Center, to include, common spaces, locker-rooms, restrooms, classrooms, pool deck and office spaces.
  • Provide backup coverage to Pool Operator, to support 7 days a week operation.
  • Participate as a representative of Campus Recreation at university programs and events, such as Lumberjack Experience, Family Weekend, Homecoming, Orientation, Expos and New Employee Orientations.
  • Providing accurate and timely communications to with supervisor and Campus Recreation Leadership
  • Other duties as assigned to support division and departmental vision, objectives, and goals.
    • Develop and revise program policies and procedures, assessments, and goals and objectives as needed to promote and maintain effective management strategies and program growth.
    • Recruit, supervise and evaluate qualified staff including student facility managers, lifeguards and front desk attendants.
    • Ensure that professional and student staff receive training and maintain certifications and training as required by industry standards.
    • Create and maintain a supportive and culturally rich and diverse environment for staff and participants.
  • The position may require working early mornings, evenings and weekends.

Minimum Qualifications

  • Bachelor’s degree in related field AND three years aquatics environment experience
  • 1-2 years of management or supervisory experience.
  • 2-4 years of relevant experience.
  • Professional Rescuer CPR Certification

Preferred Qualifications

  • Certification in CPO and/ or AFO, WSIT and LGIT
  • American Red cross LGIT, WSIT, Professional Rescuer CPR-Instructor Trainer

Please see for full job descriptions and details on how to apply online!  NAU is an Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. 

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