Office Coordinator

Syracuse University
New York, United States
Salary Not Specified
Closing date
Sep 26, 2021

View more

Position Type
Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Business & Administrative Support, Community Relations & Institutional Outreach, Student Affairs, Other Student Affairs, Student Activities & Services
Employment Type
Full Time

Job Details

Posting Details

Job # 037085 Department Code 23001-4030 Department CVPA-Dean's Office Job Title Office Coordinator Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S3 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

This position supports VPA’s office of academic and career advising and will be responsible for administrative support that includes the following responsibilities: scan, file and maintain student records; process petitions and various other student forms; generate reports; schedule appointments; manage calendars; maintain spreadsheets and databases; monitor, draft and send correspondence; data entry; order office supplies and a host of other tasks. The person chosen for this position will be the first point of contact (via phone, email, and in-person) for students, faculty, staff, families, and visitors to the office and must have the ability to triage accordingly.


• Bachelor’s degree preferred.

• Minimum of two (2) years in office or customer service setting, preferably in higher education.

Job Specific Qualifications

• Proficient in Microsoft Office Suite: word, excel, database management.

• Ability to work in a fast-paced environment.

• Excellent verbal and written communication skills.

• Must have the ability to work on projects and tasks alone and as part of a team.

• Ability to handle confidential information with discretion.


• Address/respond to internal and external constituents (in-person, phone, and email) and triage; accordingly, answer office phones; manage walk-in traffic; schedule appointments; monitor and respond to email inquiries.

• Log, monitor and/or process incoming and outgoing forms (e.g. petitions, change of grade, external transcripts, Intra-University Transfer forms, readmissions forms, leave of absence requests, etc.).

• Assist with data collection, entry, and retrieval.

• Assist with student registration including schedule adjustments during peak times.

• General office duties: order supplies, distribute incoming and outgoing mail, assist/attend various weekend events.

• Assist director, assistant directors as well as academic and career advisors as needed.

• Provide support for and/or oversight of special initiatives to support students.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 06/21/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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