Arts & Sciences - Dean's Office
Academic Support Coordinator
enter pay range here
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
The Department of Languages, Literatures and Linguistics seeks an
Academic Support Coordinator to join this large and active
department in the College of Arts and Sciences. The academic
support coordinator is responsible for performing various
administrative duties for prospective and current undergraduate and
graduate students, and actively managing class scheduling,
enrollment, and other academic support related issues for the
department. The successful candidate will provide, compile and
coordinate information from many diverse programs of study,
including more than 15 course prefixes, five graduate degree
programs, nine undergraduate majors, and 12 minors. Duties require
strong problem-solving and analytic skills, ability to work
collaboratively with diverse populations within the department and
across the University, successful multi-tasking strategies, and
solid understanding of curricular processes and requirements.
• Associate degree or equivalent combination of education and
experience plus two (2) plus years of relevant work experience in
Job Specific Qualifications
• Experience with Microsoft Office software for word processing and
spreadsheets as well as PeopleSoft software used by the University
for class scheduling/academic records, OnBase for graduate
application processing and degree monitoring, and Curriculog for
• Management and communication skills to work effectively with
faculty, staff, and students to complete various complex tasks
effecting degree programs, academic program, and course
• Manage class scheduling, enrollment, final exam scheduling,
classroom assignments, placement exams, student data inquiries and
other academic support related issues for the Department.
• Manage course proposal process for department using Curriculog or
• Confer with Student Records, CAS Dean’s Office, Registrar Office,
Graduate School and University Senate to clarify all curricular
issues, changes and updates.
• Liaison with other schools/colleges with regards to curricular
changes impacting requirements.
• Maintain and organize Departmental student-related data including
academic and enrollment statistics.
• Assist Department Chair, Program Directors and Faculty with
confirmation of classes each semester (including summer), part-time
faculty searching and hiring, verifying accurate posting of
course-related information to MySlice.
• Work with staff from other departments to eliminate conflicts
among required courses.
• Be present in the office to provide services to campus
• Responsible for performing various administrative duties for
prospective and current undergraduate and graduate students and
supporting departmental student groups and organizations.
• Answer student inquiries, provide statistical information.
• Maintain accurate student records, ensuring that degree
requirements are met.
• Maintain documents and procedures for undergraduate and graduate
• Manage graduate admissions processes.
• Assist Chair with the management of undergraduate advisor
assignments, TA assignments, undergraduate certifications, and
• Coordinate communications with student groups.
• Provide back-up assistance for front desk-reception; prepare
business process forms as needed (including, but not limited to,
travel vouchers, expense reimbursements, credit card
• Maintain knowledge of and provide support to faculty, staff, and
students for PeopleSoft, MySlice, OnBase, Blackboard, and class
scheduling/class enrollment/curriculum procedures.
In addition to completing an online application, please attach a
resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university
with distinctive academics, diversely unique offerings and an
undeniable spirit. Located in the geographic heart of New York
State, with a global footprint, and nearly 150 years of history,
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The scope of Syracuse University is a testament to its strengths: a
pioneering history dating back to 1870; a choice of more than 200
majors and 100 minors offered through 13 schools and colleges;
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of New York State approximately 250 miles northwest of New York
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focused on making an SU degree accessible and affordable to the
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and differences among individuals and groups. At Syracuse, we are
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