Talent Development Consultant

College of Lake County
Illinois, United States
Salary Not Specified
Posted date
Jun 21, 2021

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Position Type
Faculty Positions, Business & Management, Marketing & Sales, Social & Behavioral Sciences, Human Development & Family Sciences, Administrative, Academic Affairs, Curriculum & Instructional Development, Business & Administrative Affairs, Community Relations & Institutional Outreach, Development & Advancement
Employment Type
Full Time

Posting Details

Posting Number S01422 Position Title Talent Development Consultant Internal Position Title Talent Development Consultant Department Talent Development Services Position Type Staff Job Family Specialist Job Summary
The Talent Development Consultant role is a critical contributor to meeting the vision of the college being a leader in providing innovative education and workforce solutions. This position is a part of the Talent Development Services team and is responsible for sales development and execution of corporate talent development solutions for CLC client companies, non-profits, and public sector organizations in Lake County. These off-the-shelf and customized talent development solutions include, but are not limited to development of leadership, computer applications, IT, language (e.g., foreign languages, English as a Second Language), and industrial/technical skills and competencies. Collaboration is essential with WPDI staff, other College departments, and facilitators to coordinate, design, and deliver talent development solutions such as training, coaching, and consulting.

The College of Lake County is a comprehensive community college committed to equitable high-quality education, cultural enrichment and partnerships to advance the diverse communities it serves. CLC offers a robust total compensation package including excellent benefits, career development paths, and generous time off.

The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni. Long-known as an employer of choice in Lake County, CLC was ranked #15 on the Forbes list of Top 100 Employers in the State of Illinois for 2019.

Required Qualification
1. Bachelor’s degree.
2. Experience in business-to-business sales: prospecting, business development, and account/relationship management.
3. Excellent communication skills (written and verbal, including public speaking).
4. Ability to handle the responsibilities and duties of multiple projects in a fast-paced, entrepreneurial environment.
5. Strong abilities in organization, time management, project management, and creative solution development.
6. Computer proficiency in MS Outlook, Word, and Excel.
7. A valid driver’s license and reliable transportation.
8. Ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work. Desired Qualifications
1. Experience identifying talent development gaps and needs in organizations, selecting and proposing solutions that include training, consulting, coaching, or other educational services, and converting the proposal to sales.
2. Experience with multi-level sales projects in nationally based corporations.
3. Experience designing and delivering instructor-led, online, and hybrid talent development solutions.
4. Experience using Salesforce.
5. Bilingual in Spanish Posting Date 06/21/2021 Closing Date 10/28/2021 Expected Start Date 07/19/2021 Special Instructions Summary
Be prepared to participate in a mock sales meeting with a prospective client, the first such meeting with this prospect. You will role-play the position of a WPDI Talent Development Consultant prospecting for business and identifying sales opportunities with existing WPDI staff who will play roles of the staff and management from the prospective client company. Pay Rate $47,488 Full-Time/Part-Time Full-Time Location Grayslake Total Hours per week 40.00 Work Schedule
Monday – Friday 40 hours per week Software Testing Required Excel, MS Word Interview Process Requirements None EEO Statement
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE /AA/M/F/D/V Summary of Essential Functions
People, Project, and Process Management: 60%
1. Identify, assess, and negotiate favorable agreements with facilitators/contractors
2. Meet with key stakeholders at client and prospective client organizations to identify talent development needs and skill gaps surrounding critical business goals and/or challenges, employee performance requirements, and educational needs or objectives utilizing interviewing, needs analysis, consultative selling, and data collection skills.
3. Develop detailed proposals for talent development services, including training, coaching, and consulting, that demonstrate a strong value proposition.
4. Close sales of talent development solutions that align with customer needs using a face-to-face consultative selling approach and an emphasis on business performance improvement. Sales execution will include the ability to favorably negotiate pricing, content, and logistics that satisfy client requirements and CLC financial obligations, including operating margins and payment terms.
5. Generate annual gross revenue of $400,000 to $600,000

Product Management: 30%
1. Maintain current knowledge of talent development trends, tools, and solutions, including WPDI’s and CLC’s services to be recognized as a thought leader and able to present multifaceted solutions that will successfully address client needs and expectations.
2. Critically evaluate talent development solutions for content, modality, and format to ensure alignment and fit with customer needs, objectives, and expectations. This might include oversight of selection of off-the-shelf training solutions, tailoring of existing solutions, and development of customized solutions.
3. Produce and maintain accurate records of all sales and account management activities to ensure program quality, customer satisfaction, customer relationship development, and repeat sales. These records must be kept and updated in databases, including Salesforce, and must include, but are not limited to sales pipeline entries and updates, activity notes, sales call logs, meeting reports, job worksheets, and sales reports.

Student & Customer Service: 5%
1. Conduct phone calls, e-mail communications, and meetings to market WPDI solutions and programs to current and potential clients, including answering questions and inquiries
2. Work collaboratively with the WPDI Customer Service Center personnel to organize and coordinate the various elements associated with training solutions/services and the post-event follow up.

Other: 5%
1. Support WPDI marketing efforts by providing critical input and feedback on marketing materials and campaigns, including brochures, ads, eBlasts, schedules, events, and public presentations.
2. Establish and maintain partnerships and collaborative working relationships with groups such as: other CLC departments, other community colleges, other educational institutions, community-based organizations, economic development groups, trade and professional associations, and workforce development agencies. Collaborate with these organizations for the purposes of staffing, benchmarking, knowledge sharing, and joint program development, delivery, marketing, and sales.
3. Perform other related duties as assigned by the supervisor. Posting Specific Questions - supplemental questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree or higher?
    • Yes
    • No
  2. * Do you have experience in business-to-business sales: prospecting, business development, and account/relationship management?
    • Yes
    • No
  3. * Do you have computer proficiency in MS Outlook, Word, and Excel?
    • Yes
    • No
  4. * Do you have a valid driver's license and reliable transportation?
    • Yes
    • No
  5. * Do you have experience identifying talent development gaps and needs in organizations, selecting and proposing solutions that include training, consulting, coaching, or other educational services, and converting the proposal to sales?
    • Yes
    • No
  6. * Do you have experience with multi-level sales projects in nationally based corporations?
    • Yes
    • No
  7. * Do you experience using Salesforce?
    • Yes
    • No
  8. * Are you bilingual in Spanish and English?
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Transcript 1
Optional Documents
  1. Unofficial Transcript 2
  2. Unofficial Transcript 3
  3. Other Document
  4. License/Certification
  5. Design Portfolio

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