Coordinator, Academic Technology
Under general direction of the Manager of Academic Technology and Technology Training, the Academic Technology Coordinator is responsible for coordinating, training, and supporting academic and productivity solutions for UCO. The Academic Technology & Training team is a unit within the OIT Technology Resource Center ensuring high quality enterprise service delivery and client experience. Encourages the use and integration of technology in teaching and learning with sound pedagogical principles for all delivery modalities. Participates in the strategic planning for the Office of Information Technology. Effectively collaborates across technology teams, academic support, and business units through excellent communication skills, diplomacy and a positive attitude.
The Academic Technology Coordinator is a dynamic individual who works well in a team to plan and develop projects and events in support of faculty teaching and student transformative learning goals. This position involves a high level of interaction with faculty, staff, administrators and students, and is responsible for planning, implementing and evaluating services and training programs that support university and OIT strategic goals. Works closely with the Manager of Academic Technology & Training in the development of UCO’s academic technology strategy in alignment with the University mission. Coordinates the research, development and implementation of new, emerging technologies into the university’s catalog.
- Provides excellent training, consulting and technology support on a wide array of technologies, with University standard applications as the main support/training responsibility.
- Support the daily operations of the Technology Resource Center and Office of Information Technology through academic technologies such as the learning management system, content development, video conferencing, live lecture capture and multimedia development.
- Design, develop, and deliver face-to-face and online workshops for faculty and staff on current and emerging instructional technology tools and concepts. Ensures training materials are current and effective.
- Ensures the pedagogical integrity of technology programs through systemic instruction design and clear writing of project plans, scripts, and storyboards.
- Remain up-to-date on developments in instructional technology, online/hybrid teaching and learning, and related technology fields
- Understand intellectual property and copyright policies in the use of media in instructional settings
- Engages the academic community in the exploration, discussion and assessment of academic technology and works collaboratively across the university to leverage and expand existing efforts into an intentional program of faculty, staff, and student support.
- In collaboration with the Manager of Academic Technology & Training, analyzes, develops, and recommends plans and solutions to satisfy university technology needs, and utilizes effective leadership skills to implement such plans and recommendations. Coordinates the implementation and execution of academic technology solutions and resources.
- Serves as an academic technology advocate, faculty liaison, and partners with academic departments to promote effective teaching and learning within a range of technology-enhanced learning environments.
- Performs other duties as assigned.
- Bachelor's degree in Instructional Design, Academic Technology, or Education (with a concentration in Training and Development).
- Minimum of three years teaching or training experience.
- 7+ years of equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts.
- Experience with eLearning platforms and standard academic and productivity applications.
- Proficient in productivity tools for both PC's and Mac.
- Demonstrated experience delivering training virtually via web conferencing, web meeting software, phone or face-to-face environments.
- Demonstrated expertise in Microsoft Office, Adobe Acrobat, and ability to quickly learn new software.
- Master’s or Ph.D. in Education Technology, Instructional Technology or equivalent degree.
- Microsoft Certified Training, Adobe Certified Trainer, and Apple Certified Trainer.
- Learning management system functional administrator experience.
- 2-4 years’ experience providing technical assistance in the use of specific educational technology tools including but not limited to: learning management systems, software: online presentations, multimedia, video editing; lecture capture, clickers, webinars, video production, and any related learning technology.
- 2-4 years’ experience working with faculty and staff to develop online course content and instructional materials based on current industry, research and evidence-based standards.
Knowledge / Skills / Abilities
Must possess excellent customer service, oral/written communication skills and be self-motivated. Must be able to work in a team-oriented, collaborative environment. Must have ability to manage to completion multiple projects, have the ability to prioritize tasks and meet deadlines, and demonstrate self-motivation and the ability to work independently to complete individual tasks/goals. Must be able to maintain courteous attitude with students, faculty, staff and visitors. Must have proven ability to learn technologies quickly and to perform effectively under pressure. Must have poise, presence and interpersonal skills to interact with a variety of stakeholders, and establish collaborative relationships with them to effectively implement technologies in a manner that will maximize return on investment. Must be current in the research and application of academic technologies, including learning management systems, related instructional methodologies and instructional design theories. Adheres to and complies with the University's shared values and the Office of Information Technology's Code of Ethics. May occasionally be required to participate in on-call rotation to ensure 24x7x365 service delivery. This position requires the successful candidate to have high-speed internet access to their residence and to maintain a smart phone on which to receive telephone calls and SMS messages from servers and authorized OIT personnel.
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.