Testing Center Assistant (part-time, 30 hours per week)

Alabama, United States
Salary Not specified
Jun 18, 2021
Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time

Testing Center Assistant (part-time, 30 hours per week)

Athens State University

Closing Date: 7/8/2021

Job Duties:
This position assists in providing information about and administration of exams for credit by examination, professional and graduate school admissions, state agencies, and private test vendors. The position reports directly to the University Testing Center Coordinator.
  • Greet each testing candidate with a professional and positive attitude. Ensure that the check-in process is smooth and informative. Adhere to required security protocols while incorporating a calm and candidate focused testing environment.
  • Assist with administration of all computer-based, Internet-based, and paper-pencil based testing.
  • Prepare for and administer examinations as scheduled.
  • Enforce guidelines and policies set forth by the testing companies.
  • Provide a high level of customer service to all students and visitors in the testing center.
  • Identify and resolve test administration issues as they arise.
  • Ensure a suitable testing environment exists and test security standards are upheld including the maintenance and security of confidential information, files, and documents.
  • Demonstrate flexibility and adaptability to changing work scope and tasks based on need.
  • Actively market and promote University Testing Center services offered to students, faculty, and community.
  • Actively work towards building cooperative and collaborative relationships with peers and internal faculty and staff.
  • Maintain “open door” to internal and external customers.
  • Consistently participate in professional development opportunities including vendor trainings, university sponsored courses, and industry standard courses and events.
  • Identify opportunities for improvements to the Center, policies, and work practices. Offer viable solutions for implementation.
  • Routinely practice self-monitoring by assessing self to make improvements or take corrective action to improve performance.
  • Complete other tasks as assigned.

    Required Qualifications:
    • Bachelor’s degree from an accredited institution
    • Flexible schedule
    • Proficient with technology and software applications
    • Excellent written and oral communication skills
    • Ability to maintain confidentiality of records and office information
    • Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) and ability to troubleshoot minor technical issues
    • Ability to interact in an effective and appropriate manner with diverse populations, the University Community, and the public
    • Ability to resolve problems quickly and effectively in a manner that is beneficial to all parties
    • Ability to remain customer focused while managing various exam activities
    • Ability to respond to and work effectively and efficiently in a multi-tasking environment

    • Two years’ work experience in a testing or assessment position
    • ETS Unify Test Center Administrator Certification
    • Knowledge of national test requirements, administration guidelines, registration requirements, and post-exam information
    • Experience in administration of national tests
    • Knowledge of the University’s policies and procedures

    Salary Schedule:
    Hourly salary: $15- $22, commensurate with experience and qualifications, includes full benefits.

    Special Instructions to Applicants
    Unofficial transcripts should be from the college or university which verifies minimum qualifications for the position. Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended.

    Please provide contact information for three professional references on your application.

    To be considered for this position please visit our web site and apply on line at the following link: https://jobs.athens.edu/postings/search

    About Athens State University
    Located in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Presently, over 3,100 students have selected Athens State because of its neighborly environment where 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 80% of the students are enrolled in at least one online course. The typical student is a working adult who commutes. Recently, the University was featured in the 2015 Best Value Online College Rankings by OnlineU.org for four online programs including computer science, accounting, education and human resources. The University offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 350 full and part-time employees with approximately 90 full-time faculty members in three colleges: College of Arts and Sciences, College of Business, and College of Education. Seventy-five percent of the full-time faculty members hold a terminal degree. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
    Athens, Alabama is located in north Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society’s “Top 20 Events in the Southeast” including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention.

    In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check.

    Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities. Inquiries or concerns may be addressed to the Office of the Vice President of Enrollment and Student Support Services, 300 N. Beaty St., Athens, AL 35611, 256- 233-8175.