This job has expired

Executive Director, Student Health & Counseling Services - Administrator III

California State University- East Bay
California, United States
Salary Not Specified
Posted Date
Jun 16, 2021

Salary and Benefits

The salary range will be from $200,000 - $220,000 per year.

This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President.

The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans.

The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement.

The CSU has 14 paid holidays and the position earns 24 days of vacation and 12 days of sick leave per year.

For more information on the benefits program, please visit

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

The purpose of the Student Health and Counseling Services (SHCS), is to provide basic medical care, counseling, and psychological services and health promotions to CSUEB students and to help students be successful in school so they may achieve their academic, personal and career goals.

Under the general direction of the Associate Vice President, Student Support Services, the position is delegated the responsibility for oversight of the Student Health and Counseling Services. In additional the position directly oversees the operations of the Student Health and Counseling Services and function independently under the Executive Order, CSUEB and SHCS policies and procedures, and other applicable federal and state laws, in executing the duties of the Director, Student Health and Counseling Services. The position performs the specialized public health / health care functions independently per licensure under applicable State and Federal rules and regulations. Additionally, this position has direct responsibility for the operation of Student Health and Counseling Services and performs public health functions for the University.


Oversee Clinical Services and Direct Operations of Student Health and Counseling Services
  • Provide leadership role for Student Health and Counseling Services (SHCS).
  • Oversee strategic planning for SHCS.
  • Perform short and long range planning for SHCS.
  • Prepare quarterly and annual reports for Associate Vice President and/or Strategic Planning Committee.
  • Prepared semi-annual budget reports for Division of Student Affairs, as needed.
  • Develop and manage SHCS budget, including mandatory student health fee funds, health facilities fee funds, trust funds, and various alternative revenue streams.
  • Update SHCS protocols and procedures to streamline operations and ensure compliance with CSU Executive Orders, and federal and state rules and regulations.
  • Oversee operations of medical, nursing, counseling services, medical administration, health and wellness services, x-ray, pharmacy, laboratory, and special consultant services for SHCS.
  • Oversee and maintain accreditation by appropriate, nationally recognized, independent review agency such as the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC) every three years.
  • Oversee compliance of Student Health and Counseling Services with Executive Orders on University Health Services, the CSU Policy on Student Mental Health and other relevant EO’s.
  • Oversee compliance with Health Insurance Portability and Accountability Act, State Confidentiality of Medical Information acts, and FERPA, especially with respect to requests for the release of medical and counseling records and the response to subpoenas.
  • Oversee Quality Assurance (QA) and Quality Improvement (QI) Activities.
  • Oversee Student Health Center facilities maintenance, repairs and improvements.
  • Oversee HIPAA compliant information technology infrastructure for SHCS, including implementation of new / upgrades of medical and counseling software and hardware systems.
  • Serve as Ex-Officio member of Student Health Advisory Committee.
  • Oversee health promotion functions.
  • Oversee risk management functions for SHCS and handle complaints, as needed.
  • Review various statistical reports on a monthly basis, and as needed.
  • Represent SHCS on CSU SHC Directors’ Groups.
  • Oversee provision of limited University Occupational physicals, workers’ compensation cases, and select employee health services.
  • Direct supervision of clinical operations and oversight of providers.
Perform Supervisory and Personnel Management Functions
  • Supervise all department heads in Student Health and Counseling Services.
  • Initiate and approve all position descriptions and recruitment requests.
  • Make salary recommendations and adjustments based on level of responsibilities, market equity and SHCS and General Fund budget constraints.
  • Evaluate and oversee evaluation of SHCS operations and services.
  • Initiate and oversee personnel actions, as necessary, including performance counseling and progressive disciplinary actions.
  • Oversee clinical clerkships for nurse practitioners, resident physicians and medical students.
Perform Leadership Roles for Health and Wellness Functions for the University / CSU
  • Perform role as University Health Officer for Disaster Preparedness.
  • Serve on various University Committees such as Critical Incident Response Committee, Student Care Committee, Alcohol Tobacco and Other Drug Advisory Committee, Alcohol Sanctions Committee, University Risk Management Committee.
  • Oversee University Automatic External Defibrillator Program.
  • Oversee required immunization compliance and TB screening for the University.
  • Serve on CSU Select Committee on Mental Health Services or task forces as recommended.
  • Provide Consultation for Human Subject Review Committee (IRB) regarding select research proposals.
  • Maintain professional relationships with local Public Health Agencies.
  • Provide Health Care Services per State licensure, and SHCS privileges.
  • Assist in writing various grants.
  • Serve on management team for Student Affairs.
Perform other duties as assigned by the Associate Vice President, Student Affairs, Student Support Services Cluster.

Required Qualifications

Incumbents must possess and maintain the legal requirements for the practice of medicine in the California State University system, including the following:

  1. A valid State of California license to practice medicine.
  2. Current American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA) board certification appropriate for the assigned duties e.g. family medicine, general internal medicine, gynecology, general pediatrics, emergency medicine, or preventive medicine.
  3. A valid drug Enforcement Agency (DEA) registration and number for prescribing controlled substances.
  4. Current cardiopulmonary resuscitation and automated external defibrillator (CPR/AED) certification as appropriate for the assigned duties.
  • Possession of knowledge, skills and abilities required for the practice of primary care medicine in an outpatient setting.
  • Thorough knowledge of and the ability to effectively apply the principles and methods essential to the assigned medical specialty, and in the diagnosis and treatment of common medical disorders, and in the assessment and response to emergency situations,
  • Thorough knowledge of community resources in medical treatment, counseling and public health practices.
  • Thorough knowledge of local, state, and federal laws and regulations pertaining to the practice of medicine, nursing, counseling, laboratory, pharmacy, radiology, public health, and the operational of an outpatient primary care and counseling clinic.
  • Thorough knowledge of HIPAA, CMIA, and FERPA.
  • Thorough knowledge of Cal-OSHA regulations applicable to an outpatient medical clinic,
  • Thorough knowledge of California Dept, of Public Health (CDPH) and Center for Disease Control (CDC) Infection Control Guidelines.
  • Thorough knowledge of applicable professional ethics and standards.
  • Ability to serve as a mentor and resource consultant for other health center personnel; and the ability to establish and maintain effective working relationships with a variety of medical practitioners and specialists, as well as students, administrators, and faculty.
  • Knowledge of Executive Order and CSUEB SHCS Protocols and Procedures Manuals and Quality Improvement processes.
  • Maintain proficiency with medical equipment and computer systems, including electronic health records, as appropriate, in SHCS.
  • Ability to lift up to 25 pounds.
  • Possession of professional skills in health care specialty; health care management, organization, leadership and communication skills.
Minimum Qualifications
  • Graduation from a medical school and completion of a residency training program in a primary care field such as family medicine, general internal medicine, gynecology, general pediatrics, emergency medicine, preventive medicine accredited by the Accreditation Council for Graduate Medical Education (ACGME) or equivalent.
  • 5+ years experience in medical administration including supervision of medical staff.
Preferred Skills and Knowledge
  • Knowledge of CSU Executive Orders, CSUEB and SHCS policies, protocols, and procedures.
Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:


Cal State East Bay is not a sponsoring agency for Staff or Management positions.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to .

Advertised: February 04, 2022 (2:50 PM) Pacific Standard Time
Applications close:

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert