SYSTEM ADMINISTRATOR AND DESKTOP SUPPORT SPECIALIST

Job no: 236209-AS
Work type: Staff-Full Time
Department: VET M/ADMIN - GEN COMPUTING
Location: Madison
Categories: Information Systems/Technology



Position Summary:

The Systems Administrator and Desktop Support Specialist provides multidisciplinary information technology (IT) services to support complex IT functionality according to School's and UW Veterinary Care's business goals.

This person will work under the general direction of the Director of Information Technology.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's Degree in Information Technology preferred

Minimum Years and Type of Relevant Work Experience:

A minimum of three years relevant experience in information technology.
Required Knowledge, Skills, and experience:
Experience with IT project management required.
Ability to prioritize work according to current business needs.
Experience working with Windows Desktop and Server Administration required.
Experience with networking configuration and concepts.
Experience with system security administration.
Knowledge of and experience with virtualization technology (Microsoft, VMware or Citrix)
Knowledge of and experience with Windows and Mac Desktop support.
Preferred Knowledge, Skills, and Abilities:
Microsoft Windows Server 2008, 2012, and 2019 including Active Directory, DNS, Hyper-V, and
SCCM
Microsoft SQL Server
Experience interfacing computers with scientific instruments
Experience working in higher education directly with students, faculty and staff
Experience in Human or Veterinary Healthcare practice management software
Experience with educational technology systems like Canvas, Kaltura, or similar
Ability to develop and conduct flexible training for people with widely-differing technical
knowledge
Experience with web server/site administration (WordPress)
Experience with Adobe Creative Suite for web and graphic design layout; and mobile technology
support for iOS and Android

Additional Information:

The UW School of Veterinary Medicine (SVM) has earned a reputation as one of the top schools of veterinary medicine in America. Located in several facilities on and near the scenic University of Wisconsin-Madison campus, the school houses a modern veterinary medical teaching hospital, UW Veterinary Care; high-tech equipment; and high-quality lab and classroom space for teaching and research. Within the school is the Information Technology department, which provides exceptional technology support for the SVM and it's satellite offices. The current satellite facilities include Biotron, Charmany Instructional Facility (Mineral Point Road), Influenza Research Institute (IRI in UW Research Park), the IRI Annex, and the Robert P. Hanson Biomedical Sciences Lab.

The Information Technology department offers a "walk-in" support service model, which provides direct face-to-face service and support. The team also offers services through a Service Desk model, and through Information Technology project management. This position requires great attention to detail and a very high level of customer service.

The School and the Information Technology department offer a relaxed, yet professional, working atmosphere and great opportunities to work with emerging technology.

Department(s):

A870320-SCHOOL OF VET MEDICINE/ADMIN - GEN COMPUTING

Work Type:

Full Time: 100%

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $52,318 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To apply for this position, please click on "". You will be required to upload a cover letter, current resume, and a document listing the contact information for three professional references. For questions regarding the application process, please contact Nancy Parkinson at nancy.parkinson@wisc.edu.

Contact:

Nancy Parkinson
nancy.parkinson@wisc.edu
608-263-1158
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )





Official Title:

INFORM PROCESS CONSLT(S44DN)

Employment Class:

Academic Staff-Renewable

Job Number:

236209-AS

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/ .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Jun 17 2021 Central Daylight Time
Applications Close: Jul 15 2021 11:55 PM Central Daylight Time

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