Reservations Coordinator

University of North Carolina, Wilmington
North Carolina, United States
Salary Not Specified
Jun 17, 2021
Employment Type
Full Time

Posting Details

Vacancy Number


Position Title

University Program Associate

Working Title

Reservations Coordinator

Competency Level



Campus Life - 40130

Primary Purpose of Organizational Unit

The Campus Life department supports and gives direction to out-of-classroom learning. Based on the philosophy that learning is not confined to the classroom but is constant and on-going, the mission of the department is to facilitate the educational process by providing a laboratory experience for student growth, and an arena for the development of cultural, social, leadership, and recreational awareness. This is accomplished through the administration of the Fisher Student Center, University Union, Burney Center and Warwick Center and their programs and services, by providing guidance and resources to student leaders and organizations, and serving as the campus’ central point of reference in regard to leadership development, student activities and organizations.

The Conferences, Events, and Reservations unit is an integral part of the Campus Life department. Our facilities are student-centered and serve as focal points for campus life outside the classroom, enhancing the university’s mission to offer a well-rounded educational experience to its students. Within the facilities are a variety of resources, spaces and services to meet the needs of the campus community as well as external clients seeking to utilize Campus Life space. Conferences, Events, and Reservations support over 11,000 events every year in the facilities and generate revenue for the university.


Dean of Students - 40100 College

College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Main UNCW Campus

Brief Summary of Work for this Position

The Reservations Coordinator processes facility requests for meetings and events held in Campus Life spaces. Processes equipment requests, distributes reports, answers questions, and collects information regarding the reservation/event planning process. Collaborates in event support such as tech support, catering, parking and moving services questions/referrals. Communicates and applies department policies and procedures, including assigning appropriate group statuses and fee structures to all incoming reservation requests. Trains campus community representatives on the Campus Reservation System. Helps ensure the appropriate and most efficient use of Campus Life space. Utilizes other appropriate software (i.e. chatbot, social tables/diagramming, etc.) to ensure successful operation.

Minimum Education and Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience

All degrees must be received from appropriately accredited institutions

Preferred education, professional skills and experience

A minimum of 1 year experience in scheduling and working with event management software preferred

Customer service experience, attention to detail, and strong organizational skills required

Required Certifications or licensure

Recruitment Range

$31,200 - $37,203


1.0 (40 hours per week)

Months Per Year

12 Months

Work Days

Monday - Friday

Work Hours

8:00AM - 5:00PM

Type of Position


Anticipated Ending Date if Time-Limited

Position Number


Job Posting Date


Posting Close Date


Special Notes to Applicants

PLEASE NOTE : This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

For more info/to apply visit Applications must be submitted through the online application system to be considered.

You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of 3 Professional References
Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity with UNC Wilmington (2021)?
    • UNCW Website
    • UNCW Facebook Page
    • UNCW Linkedin Page
    • UNCW Twitter Account
    • UNCW Employee Referral
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Glassdoor
    • Higher Ed Jobs
    • Hispanic Outlook
    • Indeed
    • Inside Higher Ed
    • North Carolina Job Network
    • Women In Higher Education
    • Other

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