Assistant Director Academic Advising

Posting Details

Job # 037111 Department Code • Department Arts & Sciences & Maxwell - Advising & Career Services Job Title Assistant Director Academic Advising Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S5 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Assistant Director of Academic Advising, reporting to the Director of Academic Advising and has a dotted line to the Director of Career Advising, plays an important role in the work of the College of Arts and Sciences and Maxwell advising team. The position provides transformational and strategic leadership and supervision of a team of academic advisors in a manner that supports and complements CAS /Maxwell’s faculty advising model. This position also works collaboratively with the Director of Operations and Director of Career Advising to create a welcoming and supportive environment for students, carry out the vision for the department, and work synergistically with the Division of Student Success, faculty and academic leaders of the University’s educational programs, and the University in its entirety.

This role requires a professional leader with expertise in advising undergraduate students who are either exploring major options or who have already declared a major. It also role requires collaboration with the advising team, faculty, and departments to provide outstanding service to our students, supporting their academic and professional goals and timely completion of their degrees.


• Master’s degree and experience in a high-level support or a management role in higher education desired.

• Two (2) plus years of experience in academic or career advising preferred.

• Experience in assessment, planning, program reviews, self-studies, academic advising, working with individuals under time and multitasking pressures.

Job Specific Qualifications Responsibilities

• In conjunction with best practices, design, develop, update, and deliver a variety of workshops for undergraduate students on topics such as: major and/or minor selection, program requirements, career development, job search strategies, and graduate school planning.

• Support planning of special events that facilitate group advising, including collaborative events across campus that pertain to Arts and Sciences/ Maxwell students.

• Under the direction of the CAS /Maxwell Director of Academic Advising and the Director of Career advising, the Assistant Director will supervise an academic advising team and provide performance feedback in a timely manner.

• Provide direction for campus academic and career advising policies and procedures, in collaboration with the colleges and schools, the registrar, and enrollment management.

• Serve as an information resource for advisors, students, faculty, staff and parents in matters related to advising.

• Responsible for training and coordination of delivery of academic and career advising programing within assigned advising team.

• Provides expertise, support, and direction to advisors within assigned advising team."

• Provide academic and professional (career and graduate pathway) advising through one-on-one and group sessions for assigned cohort of undergraduate students.

• This position will be responsible for advising the dual and double majors assigned to your team.

• Ensure requirements are met for all undergraduate students for on-time graduation.

• Support assigned advising team in degree audits, establish regular communications with advisees, and maintain up-to-date and accurate student records utilizing University’s prescribed software.

• Manage escalated student cases that arise from your direct report advisors.

• Collaborate and maintain relationships with faculty and staff in schools and colleges within SU to help identify and guide students towards successful college and post college paths.

• Partner with Alumni and/or Employer relations (Central) to assist in helping to achieve education and career goals. Serve as main point of contact with students and guide them through various program options in the University.

• Attend and participate in division, department and university-wide meetings and represent Office of Student Success as needed.

• Identify in person and/or through faculty interaction and/or through Orange Success, at-risk students and provide support, guidance and referral to academic departments, faculty, support services (Center for Learning and Student Success, college tutoring options, writing center, math clinic, etc.), crisis intervention (Office of Student Assistance), personal counseling and therapy (Counseling Center), financial aid, residence life, Central Exploration Advisors within Central Career, and other University resources.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 06/17/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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