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Catering Supervisor

Syracuse University
New York, United States
Salary Not Specified
Closing date
Sep 14, 2021

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Position Type
Administrative, Business & Administrative Affairs, Auxiliary Services, Conference & Special Event Administration, Food Services Management, Student Affairs, Student Activities & Services
Employment Type
Full Time
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Job Details

Posting Details

Job # 037106 Department Code 33000-7361 Department Catering Services Job Title Catering Supervisor Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S4 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

Seeking a 12 month supervisor for the catering division of SU Food Services. Will work with Catering staff to manage and oversee catered events across campus. Position duties include but are not limited to supervising staff at catered events; ensuring customer satisfaction; ensuring safe food handling procedures; ordering food and supplies for events; processing required paperwork; maintain equipment and inventory levels as needed. Respond to and work with customers on inquiries regarding event specifics. Ensure departmental, county, state, health and University policies are followed at all times.


Associates degree in food service, or business management. And/or a combination of supervisory and catering / restaurant experience equal to 5 years.

Job Specific Qualifications

Well-developed customer service, oral, and written communication skills are necessary in this position. Serve Safe certified. Valid driver’s license required.


Supervise 4-13 union staff, 3 student managers, 12 student supervisors, and 25-500 casual staff. Hire, train, schedule, discipline, evaluate, and coach all student management, hourly benefited and casual staff. Supervise and train student employees.

Work with the catering team to plan, organize and execute university events ranging from 5 – 8,000 people. Exercise independent judgment to supervise the day-to-day operations in catering and problem solve as needed. Interpret and apply University, Food Services, and County, State, and Union policies. Represent Food Services to the University community and the public.

Respond to inquiries and complaints from students, staff, and faculty. Troubleshoot employee problems; act as liaison between staff and upper management.

Supervise a wide variety of events, handling all aspects in a professional manner, including logistics, menu, staffing & service at events. Responsible for the setup, execution and break down of catered events held on and off campus. Oversee the bars at catered events. Rely on independent judgment to problem solve the day-to-day operations of catered events.

Maintain linen inventory and dish room activity. Write up, gather, and inventory all equipment and linen for catered events.

Physical Requirements Tools/Equipment Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 06/15/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants
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