Office of Institutional Research
Data Research Analyst
Commensurate with experience
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
This role serves as a data collection and dissemination point for
college guidebooks, rankings surveys, and other research needs of
the institution. This includes research related to COVID -19 and
benchmarking our plans and actions in comparison to peer
institutions around the county. Surveys serve as the primary source
for information and data contained in the guidebooks and rankings.
At Syracuse University, the responsibility for compiling the survey
responses, ensuring their accuracy, and submitting the surveys in a
timely manner is the responsibility of the research analyst. The
research analyst, who needs to have exceptional interpersonal
skills, must coordinate with a wide range of individuals and
offices across the University in order to complete the surveys,
including the Comptroller in BFAS, the Registrar, Financial Aid and
Admissions Directors, the Vice President for Enrollment Management,
Bachelor’s degree required, master’s degree preferred in related
field. At least three years’ experience with relational databases
and data warehousing, and data retrieval and reporting.
Two or more years’ experience with PeopleSoft or similar enterprise
administration system within a higher education context
Familiarity working in a complex data environment is
Job Specific Qualifications
Working knowledge of definitions and interpretations of higher
education institutional data elements, especially for institutional
research purposes, is preferred.
Skill in data analysis and applied research Experience with
spreadsheets and word processing applications.
Experience working in large data sets.
Demonstrated analysis, problem solving, and oral and written
Organizational skills, with attention to detail.
Ability to manage confidential data discretely and
Ability to multi-task, organize workflow, work well in a high
pressure environment, and meet deadlines.
Ability to work independently as well as collaboratively, and to
foster the success of others.
Coordinate with various University and OIR clients to gather
required data and/or information for all surveys.
Ensure the timely and accurate completion of institutional surveys
from external agencies such as USNWR, College Board, and Princeton
Manage the administration of the legacy Guidebook Database and
similar services and tools (e.g., Qualtrics) to ensure proper
assignment and completion of survey questions.
Review entered questions on an ongoing basis to assure conformity
with respective surveys, and add news questions as needed.
Serve as the primary point of contact for the University and OIR
personnel to coordinate completion of ad-hoc requests.
Monitor issue ticket (OT) system tasks for possible escalation,
on-time completion, and efficiency/organization.
Support the utilization of BI tools to extract data from single
and/or controlled data sources to summarize, verify, and
communicate information for standard reports.
Support data group in creating standard templates and communication
materials (e.g., presentations, report design, web content).
Other duties as assigned. Prioritize and frequently re-prioritize
activities to meet new and established deadlines.
In addition to completing an online application, please attach a
resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university
with distinctive academics, diversely unique offerings and an
undeniable spirit. Located in the geographic heart of New York
State, with a global footprint, and nearly 150 years of history,
Syracuse University offers a quintessential college
The scope of Syracuse University is a testament to its strengths: a
pioneering history dating back to 1870; a choice of more than 200
majors and 100 minors offered through 13 schools and colleges;
nearly 15,000 undergraduates and 5,000 graduate students; more than
a quarter of a million alumni in 160 countries; and a student
population from all 50 U.S. states and 123 countries. For more
information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center
of New York State approximately 250 miles northwest of New York
City. The metro-area population totals approximately 500,000. The
area offers a low cost of living and provides many social,
cultural, and recreational options, including parks, museums,
festivals, professional regional theater, and premier shopping
venues. Syracuse and Central New York present a wide range of
seasonal recreation and attractions ranging from water skiing and
snow skiing, hiking in the Adirondacks, touring the historic sites,
visiting wineries along the Finger Lakes, and biking on trails
along the Erie Canal.
Syracuse University is an equal-opportunity, affirmative-action
institution. The University prohibits discrimination and harassment
based on race, color, creed, religion, sex, gender, national
origin, citizenship, ethnicity, marital status, age, disability,
sexual orientation, gender identity and gender expression, veteran
status, or any other status protected by applicable law to the
extent prohibited by law. This nondiscrimination policy covers
admissions, employment, and access to and treatment in University
programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the
military-connected community through its educational programs,
community outreach, and employment programs. After World War II,
Syracuse University welcomed more than 10,000 returning veterans to
our campus, and those veterans literally transformed Syracuse
University into the national research institution it is today. The
University’s contemporary commitment to veterans builds on this
historical legacy, and extends to both class-leading initiatives
focused on making an SU degree accessible and affordable to the
post-9/11 generation of veterans, and also programs designed to
position Syracuse University as the employer of choice for military
veterans, members of the Guard and Reserve, and military family
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in
which students, faculty, administrators, staff, curriculum, social
activities, governance, and all other aspects of campus life
reflect a diverse, multi-cultural, and international worldview. The
University community recognizes and values the many similarities
and differences among individuals and groups. At Syracuse, we are
committed to preparing students to understand, live among,
appreciate, and work in an inherently diverse country and world
made up of people with different ethnic and racial backgrounds,
military backgrounds, religious beliefs, socio-economic status,
cultural traditions, abilities, sexual orientations and gender
identities. To do so, we commit ourselves to promoting a community
that celebrates and models the principles of diversity and
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