Student Services Coordinator

Massachusetts, United States
Salary Not specified
Jun 16, 2021
Employment Level
Employment Type
Full Time

Student Services Coordinator

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Bouve Office of Student Services is seeking a Student Services Coordinator!

Bouve College of Health Sciences is comprised of four preeminent schools of study encompassing approximately 1,000 faculty and staff, 5,000 students, and 40,000 alumni.

Please note: The primary work location for this position is the Boston MA Northeastern University Campus Location. Until our full return to campus, which is still to-be-determined, this interview process will be conducted remotely- including virtual interviews, remote onboarding and remote work. The remote nature of this position is subject to change in the future and is only temporary. Local, on-campus work will be required once the College and this role return to an operational status that supports it.

The Student Services Coordinator provides administrative professional support to the Bouve Office of Student Services (OSS). The Student Services Coordinator provides critical office support and will be responsible for decisions concerning daily office operations, event planning, communication and correspondence with campus offices and departments, coordination of meetings, development of communications materials and data support. The position includes communication with applicants, students, staff, and faculty through several different technical methods. The Student Services Coordinator maintains and balances accounts, monitors expenses, maintains budgetary records to ensure compliance with the University requirements in readiness for periodic audits. This position plans, coordinates and implements program activities or special events within OSS, e.g., organizes catering, virtual and audio/visual needs, signage, room set-ups, supplies, invoicing, etc. The Student Services Coordinator oversees functional supervision and training of student workers to include monitoring and prioritizing daily tasks. Delegates projects and tasks to work study students. Supervises and reviews projects delegated to student employees.

Knowledge, Skills and Abilities:
  • Knowledge of Microsoft Office Suite tools
  • Ability to problem-solve and troubleshoot minor technology problems or find support for major issues
  • Strong interpersonal communication skills
  • Strong organizational skills
  • Ability to demonstrate good judgment in decision-making and problem-solving
  • Ability to exhibit self-direction and the capacity for independent work and multi-tasking
  • Ability to commit to the highest level of professionalism, ethical standards, and confidentiality as directed by University policy and FERPA
  • Ability to participate in evening, weekend and travel commitments as necessary

    Required qualifications:
  • Associate Degree, Bachelor's degree preferred
  • 2-3 years of professional work experience
  • Proficiency in Microsoft Office Suite especially Excel

    *Appropriate combination of education, skills and experience may be considered.

    Preferred Qualifications:

  • Administrative work experience in higher education, health care, or related field
  • Experience using Navigate, Banner, SalesForce, Microsoft Teams, SharePoint and OneDrive, Outlook, WordPress, and/or DARS
  • Experience with basic budget management

    Salary Grade:

    Additional Information:
    For more than a century, Northeastern University's Bouve College of Health Sciences has championed a simple idea: Experience deepens learning. Here, at one of the nation's leading health science colleges, future pharmacists, policymakers, administrators, nurses, physical therapists, scientists, speech therapists, and psychologists learn from renowned professors, while apprenticing alongside preeminent clinicians and researchers at top health institutions.

    Bouve College of Health Sciences encompasses four exceptional schools, School of Health Professions, School of Nursing, School of Clinical and Rehabilitation Sciences, and School of Pharmacy. Together, these institutions leverage interdisciplinary collaboration and strategic synergies to tackle the world's most pressing health challenges. It is this cross-pollination of academic rigor, interdisciplinary perspectives and globally recognized experiential learning that distinguishes Bouve and its graduates.

    Our commitment to Diversity, Equity, and Inclusion: Bouve College of Health Sciences values and respects the multiple and diverse identities of our shared humanity across race, ethnicity, class, ability, language, gender, sexuality, age, nationality, and military service. We are committed to enlivening the climate of diversity at Bouve through teaching, learning, dialogue, and relationship building. We seek to nurture inhabitable and welcoming spaces where all members feel that their ideas, voice, and lived experiences matter. We avow that differences in perspectives exist, are to be anticipated, and that respect for our differences is foundational to the universe of ideas that enrich our lives and professions. We are committed to advocacy, inclusion, and justice for all.

    Northeastern University offers a comprehensive and competitive employee benefits program for all full-time regular faculty and staff including medical plans, a dental plan, medical and dependent-care reimbursement accounts, retirement plans, life insurance benefits, disability programs, and tuition reimbursement.

  • For a short video on the benefit's Northeastern offers, watch this short video:

  • For more information on the benefit's Northeastern offers, see this webpage

    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

    To apply, visit


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