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Student Athlete Success Coordinator (SSP III) / Athletics Department

California State University, San Bernardino
California, United States
Salary Not specified
Closing date
Aug 15, 2021

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Position Type
Administrative, Student Affairs, Athletics
Employment Level
Employment Type
Full Time
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Job Details

Student Athlete Success Coordinator (SSP III) / Athletics Department
California State University, San Bernardino

Job No: 500467
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Athletics, Probationary, Student Services


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

The Department of Athletics

California State University, San Bernardino (CSUSB) is a highly successful member of NCAA Division II, competing in the California Collegiate Athletic Association (CCAA). CSUSB has 210 student-athletes competing in 10 sports. CSUSB Athletics teams compete for national honors in competition and the classroom, boasting the reigning national champion in women's volleyball along with multiple teams ranked nationally. Importantly, CSUSB has had at least one Academic All-American for the past 5 years and boasts a department-wide 3.35 GPA. The CCAA has been one of the nation's most successful intercollegiate athletic conferences since its establishment in 1938. CCAA members have won 154 NCAA Championships (102 men, 52 women) which is far and away the most of any Division II conference.

To find out more about the Department of Athletics California State University of San Bernardino Athletics - Official Athletics Website

Job Summary


Individual serves as the primary lead for all daily academic services and programs within the Department of Athletics. As the academics lead, duties are carried out independently, including complex assignments without supervision, requiring significant expertise.

Responsibilities include:
  • Serve as primary contact for student-athletes for the duration of the academic cycle, from prospect to graduate understanding the interrelationship and need for coordinated action within the total student-athlete services program.
  • Monitor, investigate, and analyze student-athlete academic performance, progress towards degree and NCAA eligibility; including initial, transfer, and continuing eligibility.
  • Independently perform highly complex day-to-day student-athlete academic advising to determine appropriate coursework for progress towards a degree while maintaining NCAA eligibility.
  • Using high-level analytical and human relation skills provide comprehensive advisement and mentoring to assist student-athletes to identify and address academic needs, with increased consideration for at-risk student-athlete challenges.
  • Utilize technology to maintain detailed and current student records including a program of study outline, transcript general education evaluation records, progress reports, advising contacts, referrals, and test scores.
  • In coordination with Faculty Athletics Representative (FAR) and Associate Director of Athletics for Administration, serve as a key member of NCAA Eligibility Certification Team.
  • Responsible for assessing and analyzing data to recognize specific needs to develop solutions in support of student-athlete success. Plan and implement creative solutions based on assessments and analysis.

  • Establish and oversee student-athlete tutoring and study hall program to ensure the success of all student-athletes and support of department academic goals. The tutoring program shall include strong, positive, and collaborative campus partnerships with Undergraduate Studies, Tutoring Center, Math Center, and other campus programs to provide qualified services as needed.
  • Coordination, supervision, and mentorship of tutors and study hall monitors as well as budget management.
  • Inventory and maintenance of all software and hardware technology in the Johnnie Ann Ralph Room for Student Success to ensure and enhance academic success.

  • Serve as Student-Athlete Advisory Committee (SAAC) Advisor to focus on leadership development and Life Skills programming, community service, as well as department and conference event planning to support NCAA Division II SAAC initiatives.
  • Plan and execute student-athlete related events such as Student-Athlete Speaker Series, Student-Athlete Welcome Back BBQ, Homecoming, Faculty Appreciation/MVP, Student-Athlete Awards Showcase, Academic Recognition Night, and Pack Attack competition.
  • Adjust approaches and techniques as necessary to continually find avenues to support the student-athlete voice.

  • Meet with prospective student-athletes during on-campus visits to inform, prepare, and assist coaches and prospects in the recruitment and admissions process.
  • Effectively communicate first-year and transfer admission requirements to coaches and staff.
  • Meet with incoming student-athletes during campus-sponsored orientation and first-year programs to support the transition to CSUSB, academic requirements, and course scheduling.
  • Attend summer campus orientation planning meetings and programs.

  • Establish and maintain effective working relationships as the liaison to Enrollment Management, Services to Students with Disabilities Office, Undergraduate Studies, Orientation and First Year Experience, and other student service offices.
  • Continually review existing and proposed academic-related policies and practices and propose changes and develop full revisions as appropriate; create and maintain annual Student-Athlete Handbook/Planner.
  • Nominate student-athletes and teams for conference, regional, and national academic awards.
  • Liaison to Chi Alpha Sigma, national association for Student-Athlete Honor Society.
  • Serve on NCAA, conference, and campus committees as it relates to academic advising, student success, and NCAA compliance.

  • Perform other duties as assigned.

Employment Status: Full-time, probationary, "exempt" position (with the possibility of converting to permanent).

First Review Deadline: This position will remain open until filled. Applicants will be reviewed beginning July 7, 2021.

Work Schedule
  • Monday through Friday from 8:00 am to 5:00 pm; evenings and weekends on a limited basis to support division-wide programming.

Key Qualifications
  • General knowledge of the principles, practices, and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned.
  • General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus.

Education and Experience
  • Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate course work in counseling work in counseling techniques, interviewing, and conflict resolution where such are job-related.
  • Experience: Equivalent of three years of progressively responsible professional student services work experience. (A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.)

Preferred Qualifications
  • Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.
  • One year in the program area to which assigned may be preferred but is not required.
  • Experience with higher education.


Anticipated Hiring Range: $4,691.00 monthly - $5,500.00 monthly

Classification Salary Range: $ 4,691.00 - $ 6,683.00 monthly

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

To view full description and to apply, visit:

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