Anticipated Openings for “Dining Room Coordinator”
Smith College Dining Services invites applications to apply for
anticipated openings for Dining Room Coordinator positions.
Qualified applicants will be contacted for interviews during July
and August. These positions will start in late August, 2021.
Maintain and monitor assigned dining room and dish pantry area,
working collaboratively with the Chef and the Area Manager. Work
with student work coordinators to train and instruct all student
workers. Ensure that the dining access system is maintained and
that daily meal counts are taken, verify customer identification as
needed. Strive to provide outstanding customer service within the
framework of departmental policies. Strive to create a cordial and
accommodating dining atmosphere for all students and guests.
Take appropriate actions to support a diverse workforce and
participate in the College's efforts to create a respectful,
inclusive, and welcoming work environment.
DUTIES & RESPONSIBILITIES:
Serve students and guests in dining facilities. Prepare dining area
for meal service including setting up equipment, tableware in a
logical manner, referring to menu as guide. Deliver food to service
area in a sequential manner which ensures food to be served at the
proper temperature. Set up all ancillary items and decorate for
specialized/ theme dining. Monitor entire dining area during
service time to ensure that adequate amounts of food and sanitary
conditions prevail, along with ensuring that all customers are
being checked in properly. Ensure proper storage of food items at
the completion of the meal and prompt clean up and prepare service
areas for the next meal. Participate in the preparation for and
service of special dinners and functions.
Work with the student work coordinators to train, instruct and
develop competent workers for all dining service duties as
scheduled, verify the student payrolls. Demonstrate safe work
habits and logical procedures, set pace and establish acceptable
expectations for the quality of work. Responsible for a smooth
running, safe, and efficient dining room/dish pantry
Clean, organize and maintain all assigned dish pantry, storage,
serving and dining areas. Perform all cleaning procedures within an
established time frame or schedule, including but not limited to:
dishwashing, cleaning and sanitizing equipment including toasters,
juice machines and other dispensing machines, salad bars, shelving,
drawers, and carts, vacuuming carpeted areas and properly
maintaining vacuum equipment, dry mopping, sweeping, and mopping
floors, and entryways.
Set up and maintain dining access system for all meals; welcomes
guests and examine ID cards to verify customer identification.
Collects guest meal money. Records meal counts accurately and
review guest meal registers with Area Manager. Order, receive, and
store linen and supplies correctly.
Inventory all china, silver, equipment and glassware as required.
Submit work orders to the Chef or Area Manager. Follow all opening
and closing procedures for public space and secures all equipment.
Responsible for recycling and discarding waste appropriately.
Project a positive public image. Utilize computer to access
accurate allergen information, as well as print labels required for
food items presented in dining rooms. Communicate with all people
accurately, professionally and in a discreet, timely manner. Work
cooperatively and facilitates communication with other staff
members, students, house leaders, guests, and Area Manager to
ensure an orderly, efficient dining operation. Update information
on the menu boards. Utilize e-mail and all college computer access
responsibly. Review and implement department notices. Follow
through with all Area Manager’s directions.
Attend training sessions, workshops, and meetings as assigned.
Complete required payroll forms and scheduling forms within
deadlines. Perform all other related or relevant tasks. Initiate
teamwork, collaboration, and cooperation between co-workers.
All employees are expected to participate in the College's
efforts to create a respectful, inclusive, and welcoming work
Completion of high school education or vocational school education
and a minimum 2 years of combined educational and/or commercial
experience in the hospitality industry.
Requirements of the position are consistent with the
responsibilities and duties of persons within the food service
profession in adherence with all state and federal guidelines.
Ability to communicate effectively both verbally and in writing and
perform basic arithmetic functions. ServSafe Certification/Some
culinary experience preferred. Banquet waitperson experience or
front of the house experience in a fine dining establishment as
well as experience in customer service positions.
Ability to tolerate exposure to water and cleaning chemicals,
higher than normal noise levels, and heat and humidity consistent
with that produced by commercial kitchen equipment. Must
demonstrate adequate physical strength and coordination to
effectively clean and receive supplies while properly utilizing
standard food service utensils and equipment. Must be able to
safely lift and move 25 pounds, work from a step stool, walk and
stand for prolonged periods of time, bend, reach, pull and push.
Must be able to manipulate utensils and equipment repetitively for
variable periods of time - up to 45% of an assigned shift. Must be
mobile between work stations and other dining areas on campus. Must
demonstrate strong interpersonal skills. Must possess good vision
with or without correction. Must practice good personal hygiene and
wear clean uniforms in compliance with public health standards and
consistent with college policy. Must obtain the following
certifications within one year of hiring and stay current with
Serv-Safe, Food Allergen, and Anti-Choke. Must adhere to the
sustainability initiatives set by the department. Must possess
basic computer skills including receiving and sending emails,
ordering relevant supplies from purveyors, and sign making.
Experience working with individuals from diverse
Schedules will vary depending on the position. All Positions are 40
hours per week for 39 weeks per year (August- May). Typical
Schedules for these positions are 11:30 am– 7:30 pm, 12:30-8:30pm
or 6:00 am– 2:00 pm.
Wage Rate - $ 19.85 per hour.
When applying, submit a single PDF or Word document containing
all of the following: 1) a letter of interest/cover letter; 2) a
resume of applicable experiences, training and education; and 3) a
list of 2-3 references.
Smith College is an EO/AA/Vet/Disability Employer
Please attach/upload a current resume and cover letter in order for
your application to be considered for this position.
About Smith College
Located in Northampton, MA, Smith College is one of the largest
women’s colleges in the country and is dedicated to excellence in
teaching and research across the liberal arts. A faculty of
outstanding scholars interact with students in small classes, as
advisors, and through student-faculty research projects. The
College is a member of the Five College Consortium with Amherst,
Hampshire and Mt. Holyoke Colleges, and the University of
Massachusetts Amherst. Students cross-enroll and faculty
cross-teach across the Five Colleges.
Smith College is an Affirmative Action/Equal Opportunity employer
and does not discriminate on the basis of race, gender, age, color,
religion, national origin, disability, sexual orientation, gender
identity and expression or veteran status in the recruitment and
employment of faculty and staff, and the operation of any of its
programs and activities, as specified by all applicable laws and
regulations. Women, minorities, veterans and individuals with
disabilities are encouraged to apply.