Academic Services Coordinator/ Tutor Liaison

Position Summary 

To provide support for an assigned caseload of up to 60 first-generation, low-income students and/or students with disabilities in the areas of academic advising, coaching, career guidance, financial aid guidance, financial literacy, advocacy, and connection to other college support services. The advisor also maintains the relationship between the FLC Peer Education Center tutors and TRIO students and guides them through the process of requesting a tutor and building successful tutor/tutee relationships.   

Minimum Qualifications 

• Bachelor’s degree  
• One or more years' experience as a tutor  
• One or more years' experience in an educational setting providing academic advising, financial aid advising, career guidance, counseling, coaching, or related experience in addition to tutoring  

• Familiarity with MS Office programs such as Word and Outlook  
• Demonstrated effective written, oral, and intercultural communication skills  
• Demonstrated effective collaborative and administrative skills  
• Demonstrated commitment to—and appreciation for—socioeconomic, cultural, ethnic, and individual differences  

Preferred Qualifications 

• Prior experience with TRIO programs or other program serving marginalized and underrepresented populations  
• Familiarity with Banner, Blumen, and WebOPUS programs  
• Background similar to that of TRIO students: low-income, first-generation college, or having a disability  

Major Responsibilities 

• Provide comprehensive support services for students enrolled in TRIO SSC, including academic, personal, social, and career coaching designed to maximize student persistence and achievement; actively monitor academic progress and provide proactive support and interventions as needed.  
• Conduct thorough assessments of new participants’ cognitive and non-cognitive skills and personal needs; work with students to develop individualized student success plans based on their needs and goals; help students connect with on- and off-campus resources.  
• Check in regularly with caseload to help them identify and pursue goals, including helping them build academic, personal, financial, and career skills.  
• Provide course advisement and assistance with course registration.  

• Help students file the FAFSA and identify other grant and scholarship opportunities.   
• Maintain accurate and detailed records in accordance with grant requirements; complete requested reports on services provided.  
• Plan, prepare and implement program activities/workshops/events.  
• Assist in participant recruitment.  
• Serve on committees that make decisions, formulate policies, or design programs that impact TRIO students. Coordinate with FLC administration, faculty, staff and students to foster a climate supportive of low income, first generation students and students with disabilities.   

• Demonstrate a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities.  
• Maintain knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508.  
• Produce and remediates digitally accessible materials in accordance with FLC standards.  
• Work requires extensive knowledge of the FLC college catalog and course offerings, academic policies and procedures, financial aid/billing policies and procedures, and is predominantly intellectual and professional in character.  
• Position must frequently exercise their own discretion and judgement.  

• Work is highly conceptual and requires a high degree of originality, creativity, and sensitivity to social cues, emotional intelligence and cultural nuance.  
• Perform other duties as assigned  
•   
• Serve as the main point of contact between TRIO SSC and the Peer Education Center (PEC)  
• Participate in tutor recruitment and training, under the lead of the PEC  

• Help students request tutors and start the tutor/tutee relationship, including introductions  
• Help students maintain professional and productive tutoring relationships  
• Explain to students TRIO’s tutoring expectations, how tutoring works, and how to get the most out of the tutoring relationship   
• Periodically visit the PEC’s tutors to build strong connections between the two programs  
• Support TRIO students and staff with the Accudemia program   

• Enter and track tutor usage date in the Blumen database  
• Serve on committees that involve the coordination and/or success of FLC’s tutoring efforts  
• Perform other duties as assigned  

Work Conditions 

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).  
• Ability to work in a confined area.  
• Ability to sit at a computer terminal for an extended period of time.  

Compensation  

Salary is $26,000 to $29,000, plus a comprehensive benefits package.  This is an 8 ½ month position that starts in the latter half of August through April.   

 
Application Process 
A complete application packet includes: 

• Cover letter addressing interest and qualifications for position 

• Include details regarding how your personal and professional experiences allow you to encourage a learning environment grounded in equity and inclusion.  “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?” 

• Resume 

• Names and contact information for three current, professional references 

Submit materials as one PDF file via email to: 

TRIOtutorliaison-search@fortlewis.edu 

Application materials received by July 11, 2021, will receive full consideration. 

Position will remain open until filled. 

The successful candidate will be required to submit original, official college transcripts,  

and pass a background check. 

The College and the Community  

Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas. 

Equal Opportunity   

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment.  

To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.  

Questions about Title IX sex discrimination?  

Office of the Title 9 Coordinator  

Molly Wieser  

230 Skyhawk Station  

1000 Rim Drive  

Durango, Colorado 81301  

(970) 247-7241 wieser_m@fortlewis.edu  

Other discrimination questions?   

Office of the Equal Opportunity Coordinator  

David Pirrone  

192 Education Business Hall  

1000 Rim Drive  

Durango, Colorado 81301  

(970) 247-7182 djpirrone@fortlewis.edu  

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request. 

  * Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.  

ADAA Accommodations  

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.