Alumnae and Alumni Engagement Officer

es a student-alumni engagement and philanthropy program, including the development and supervision of a discovery core to align with campaign recommendations. Uses Raiser’s Edge database software and cloud-based platform, NXT, with a high degree of proficiency to track and analyze engagement efforts. Assists the Director with processing the Alumnae and Alumni Engagement budget, including payment of vendors and tracking budget lines.  Analyzes all aspects of our event and activity registration and survey follow-up to provide data-driven metrics to measure guest satisfaction and accurate engagement tracking, including an annual event-related report to monitor our events’ impact on our departmental goals.  Tracks, manages, and purchases office supplies for the Office of Institutional Advancement. Serves as the lead administrative and project management support for the Office of Institutional Advancement in collecting and submitting departmental reports for quarterly Board of Trustees and Institutional Advancement (IA) Committee meetings.  Takes minutes at IA Committee meetings and prepares minutes for committee member distribution. As necessary, collaborates with peer offices, including but not limited to Academic Affairs, Annual Giving, Athletics, the Loyola-Notre Dame Library, and University Communications. Occasionally takes the lead on the front-end of events and meetings, serving as on-site host and face of the Office of Alumnae and Alumni Engagement. Assists with general event planning for Institutional Advancement as needed.

Qualifications:

Knowledge: Bachelor’s degree required. 

Experience: One-two years of experience in customer service or administrative work is required. Two years of experience in meeting, event planning, or management and experience working with volunteers in higher education or non-profit setting is preferred.  

Skills/Aptitude: As this position works closely with volunteers and campus partners, the candidate must possess strong interpersonal and organizational skills and be adept at written and oral communications. Creativity and a desire to develop new ways to engage alumnae/i, students, and the campus community are critical. This position requires innovation and the ability to operationalize ideas and plans into measurable actions. A high level of attention to detail, ability to problem solve and present solutions, and flexibility are required. Additionally, the candidate should have great initiative, demonstrate engagement in projects, meet deadlines, and prioritize and manage multiple tasks with a high degree of discretion, tact, and professionalism. Proficiency in Microsoft Office Suite, database management, and comfort using new and changing technology is expected. This candidate is a critical member of the Office of Alumnae and Alumni Engagement; a can-do spirit and outside of the box thinking are strongly encouraged, as is active participation in the department’s strategic planning. 

Working Conditions: Normal office environment involving computer work and database management, occasional lifting of items approximately 10-20lbs. Job responsibilities may require attendance at weekend and evening events