Executive Assistant to the VP of Recruitment & Chief Creative Officer

Shenandoah University is seeking an Executive Assistant to the VP of Recruitment & Chief Creative Officer. This position represents the vice president and the division as an acting liaison between the vice presidential team and their management colleagues. This is a full-time benefited position located on our main campus in Winchester Virginia.

Shenandoah has approximately 4,000 students across more than 150 academic programs in seven different schools, and this position serves as a major connector within the recruitment and marketing division, vice presidential offices, provost, deans and management directors.


  • Represent the executive and act as a liaison between vice presidents and their management colleagues with responsibility for action within pre-agreed limits. This individual is the first point of contact for the vice president.
  • Perform all duties in accordance with Shenandoah policies, practices and procedures
  • Ensure timeliness, quality and cost effectiveness of output/deliverables
  • Act as interface between client and executive teams
  • May make decisions on behalf of the vice president, understanding the potential impact of the actions taken
  • Develop relationships with vice presidential clients, board members and other top leadership within the company
  • May assist with management of the executive's budget (coding, monitor expenses against budget, etc.)
  • Handle confidential information relevant to the strategy of the business
  • Assists as needed with any preparation for Board of Trustees meetings and/or Board committee projects
  • Create, manage and maintain databases/spreadsheets to address vice presidential actionable items
  • Anticipate travel needs and coordinate complex travel arrangements based on understanding of the vice presidential availability and obligations taking into consideration other management, staff and client schedules
  • Manage and maintain complex calendars and coordinate appointments, meetings, conference calls, including rescheduling. Keeping the vice president informed, as needed
  • Manage all aspects of meeting planning, coordination and communication, keeping to budget and meeting objectives
  • Prepare a range of correspondence/communications according to company guidelines to be sent by the vice president to company personnel, external clients, etc.
  • Review and sort paper-based and electronic mail, identifying action required and taking action where appropriate and distributing to team members as needed
  • Handle a variety of special requests at the request of the vice president
  • Supervises any Work Study student workers and delegates work responsibilities as needed
  • Responsible for the office supplies of the respective VP’s office/suite
  • Support the safety of all members, guests and employees and other duties as assigned

Required Skills


  • Organization and multi-tasking skills—able to simultaneously manage and prioritize multiple projects in a fast-paced environment, take ownership of projects in a proactive fashion, and deliver and perform to senior management timelines is critical. Must be able to meet hard deadlines
  • Bachelor’s degree
  • Previous support of C-Suite level executives is a plus
  • Demonstrates a high level of technical proficiency in computer applications with a solid understanding of software best practices and shortcut keys
  • Advanced knowledge of the Google documents, Gmail, Word, Keynote and Excel
  • Experience booking and managing travel arrangements
  • Ability to work independently with high degree of autonomy, accountability and potential impact
  • Ability to proactively address issues and resolve problems, making appropriate recommendations, proposing solution alternatives, using sound business judgment
  • Excellent communication skills, follow-up skills and attention to details
  • Ability to cope under pressure
  • Professional Skill Requirements:
    • Highly proactive approach, dynamic anticipation of executive’s needs
    • Highly confident professional presence, assertive interpersonal style
    • Strong conflict resolution and negotiating skills
  • Agile decision-making and judgment within a fast paced environment. Ability to multitask, prioritize and managed complex assignments
  • Highly developed ability to step into network and relationships as an extension of the executive
  • Excellent interpersonal skills and high degree of professionalism
  • Able to work and network effectively with all levels of management, staff, outside clients and vendors
  • Discretion to maintain highly confidential information
  • Excellent verbal and written communication skills and command of language
  • Ability to proactively address issues and resolve problems, making appropriate recommendations, proposing solution alternatives, using sound business judgment
  • Proactive, business partner/customer service mentality
  • Must be able to meet hard deadlines
  • Demonstrated teamwork and collaboration in a professional setting

How to Apply:

The complete application will include a cover letter, resume and contact information for three professional references. The review of applications will begin immediately and continue until a qualified candidate is selected.

Shenandoah University is committed to enriching its educational experience and culture through the diversity of its faculty, administration, and staff. All candidates are strongly encouraged to include a statement in their cover letters addressing ways in which they may be able to contribute to that commitment.

**Note: A pre-employment background check and drug screen will be required as a condition of hire. If the job requires driving for University business, a satisfactory driving record will be required as well.

At this time, SU is requiring that individuals within certain groups specifically those who have high levels of contact with others at the university or pose a greater risk to our community to be fully vaccinated for COVID-19 by August 1 for Fall 2021 or have at least the first dose by June 1 for groups that will be in person this summer (with full vaccination following as soon as possible), unless they have a SU-approved medical or religious exemption

Shenandoah University values the unique and diverse perspectives of individuals and communities locally and globally and seeks to foster mutual understanding in an inviting community where individuals are welcome and respected. The university does not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, veteran’s status or on any other basis protected under applicable law.