Associate Director, Graduate Admission and Enrollment

Posting Text

Posting Number S00295P Position Status Exempt Reporting Relationship(s) Senior Director, Graduate Admission and Enrollment Management Supervisory Relationships Job Summary

The primary responsibilities are recruitment and enrollment of students into graduate degree and certificate programs. Administer slate CRM system for graduate admissions, supervise graduate admission counselor(s). Positively contributes to marketing efforts, recruitment events, and the attainment of departmental new student enrollment and retention goals. This position is located in Elmhurst, IL and is not a remote or hybrid position.

Salary Grade Essential Functions

1. Follows up in a timely manner with all inquiries assigned via slate CRM system.
2. Conducts admission interviews via face to face, phone, chat, or virtually to qualify prospective students; provides information on program(s) of interest, admission and graduation requirements, and the enrollment/registration process.
3. Maintains effective, positive relations with inquiries and applicants and motivate them to complete the admission process. Demonstrates outstanding customer service at all times.
4. Upholds the University’s established admission criteria and standards working closely with designated graduate program directors.
5. Assists associate director of enrollment services with advising and registering new, continuing, and returning graduate students.
6. Administers the slate CRM system for graduate marketing and admission.
7. Actively plans and participates in face to face and virtual recruitment events.
8. Positively contributes to the attainment of departmental new student enrollment and retention goals.

Other Duties and Responsibilities

1. Performs other duties as assigned.

Minimum Qualifications

1. Bachelor’s degree from a regionally accredited institution. Master’s degree strongly preferred.
2. Minimum five years of admission and advising experience at a regionally accredited institute of higher education.
3. Well-developed skills in verbal and written communication with the ability to communicate with diverse populations and various levels of institutional leadership.
4. Must be proficient with MS Office applications and CRM systems (slate experience preferred)
5. Solid understanding of higher education in particular of private liberal arts institutions and their mission.
6. Previous experience recruiting and advising non-traditional students.
7. Self-starter with the ability to motivate adult students to complete the enrollment process.
8. Off-campus recruitment activities are performed in personal automobile; travel costs reimbursed.
9. Strong organizational skills with the ability to manage multiple priorities and deadlines.

Preferred Qualifications Working Conditions/Physical Requirements

Employee is subject to indoor work, protected from weather conditions. Work is sedentary in nature and involves exerting up to 25 lbs. of force occasionally and/or a negligible amount of force frequently/constantly in order to lift, carry, push, pull or otherwise move object.

Work Hours

This position is located in Elmhurst, IL and is not a remote or hybrid position.

Posting Date 06/02/2021 Closing Date Open Until Filled Yes Special Instructions to Applicants

Please be aware that as a continued emphasis on keeping our community safe and healthy, we will require all faculty, staff, and students to submit verification of full vaccination for COVID -19 no later than Tuesday, Aug. 10, 2021.

Please provide 3 references, including name, phone number and email. This may be included in applicant’s cover letter or optional “other” document.

Elmhurst University is a leading institution of higher education that seamlessly blends liberal learning and professional preparation to help students reach their full potential. Elmhurst University offers more than 70 undergraduate majors, 15 graduate programs, degree-completion programs for busy adults, and the acclaimed Elmhurst Learning and Success Academy for young adults with developmental disabilities. Elmhurst University is one of the Top 10 Colleges in the Midwest, according to U.S. News & World Report; and U.S. News, Money and Forbes magazines consistently rank Elmhurst as one of the Midwest’s best values in higher education.

Recruiting and retaining a diverse workforce is a critical component of the University’s mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an EO Employer. Elmhurst University prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.

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