Administrative Support Assistant II

Position Details

Requisition Number

S878P

Home Org Name

Office of the Registrar

Division Name

Provost and VP Academic Affair

Position Title

Administrative Support Assistant II

Job Class Code

DA05B

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Performs a variety of office support duties within an administrative department.
The primary responsibilities of the individual in this position will be responding to questions and requests from Auburn University students, faculty, and families online, on the telephone, and in-person. This will include processing routine registration functions including but not limited to: registration troubleshooting, degree and enrollment verifications, assigning attributes and activities, academic status checks, placing holds, and other duties as assigned.

Essential Functions

The individual in this position should have excellent customer service, multitasking, and problem-solving skills. Being comfortable working in a fast-paced, public environment is key. The individual should also work well in a team, with exceptional attention to detail, organizational and analytical skills, patience, ability to interact effectively with a diverse campus community, interpersonal and written communication skills, and a commitment to an inclusive and diverse campus environment.

Education Level

High school diploma or equivalent

Field of Study

Years of Experience

2

Area of Experience

Clerical support services

Requirements for Additional Job Levels

Education Level

Field of Study

Years of Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

Desired Qualifications include: experience in a higher education environment; knowledge of FERPA ; experience with a Student Information System preferably BANNER ; proficiency in computer software applications, such as Microsoft Office and Outlook.

Salary Grade

27

Salary Range

$20,300 - $33,800

Job Category

Office/Administrative Support

Working Hours if Non-Traditional

7:45AM-4:45PM

City position is located in:

Auburn

State position is located:

Alabama

List any hazardous conditions or physical demands required by this position

Posting Date

06/14/2021

Closing Date

06/28/2021

EEO Statement

A commitment to an inclusive and diverse campus environment is required. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/23414
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
   • AcademicKeys
   • The Chronicle of Higher Education
   • DiversityJobs
   • HigherEdJobs
   • HERC (Higher Education Recruitment Consortium)
   • Indeed
   • RecruitMilitary
   • The Tuskegee News
   • Professional organization or journal
   • Veterans Assistance Services
   • Disability Assistance Services
   • State Employment Service
   • Social Media
   • AU Job Bulletin
   • Notified by an Auburn employee
   • College or university Career Services
   • I went to the AU Employment Website directly (www.auemployment.com)
   • Other
2. * Do you have a high school diploma or equivalent?
   • Yes
   • No
3. * Do you have 2 years of experience in clerical support services OR a degree to use in lieu of years of experience?
   • Yes
   • No