Community Engagement Worker, Community Health Engagement (Full Time)

California State University, Monterey Bay
California, United States
Salary Not specified
Jun 14, 2021
Employment Level
Employment Type
Full Time

Community Engagement Worker, Community Health Engagement (Full Time)

Department Name: Health Sciences & Human Servcs
Job Number: FP2021-726
Status: Position Open Until Filled.Position Open Until Filled.
Priority Screening Date: 06/28/2021
Recruitment Status: Position Open Until Filled.

Position Description:
The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated to the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501©(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

This a full-time, 40-hour per week position. This position is dependent upon grant funds. PURPOSE: The Community Engagement Worker's primary function is to provide critical outreach, case management, well checks, assessments, education, support, and referrals to medical and behavioral health providers, substance use treatment, housing programs, and other resources as appropriate to homeless individuals in Monterey County.
POSITION SUMMARY: The Community Engagement Worker is part of the Homeless Engagement and Response Team (HEART) and will participate in daily county-wide outreach to people experiencing homelessness in Monterey County. This position is under the oversight of the CHE Principal Investigator and the general supervision of the CHE Coordinator.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  • Conduct daily county-wide outreach activities to develop relationships and build rapport with clients to assist them with finding a traditional home (apartment, house, room for rent, etc.) within the community of their choice.
  • Provide supportive counseling to individuals regarding the use and effect of alcohol and drugs.
  • Assist individuals to identify their need for treatment, provide substance use treatment referrals, and collaborate for individualized care
  • Conduct assessments to identify housing needs and referrals for social and housing services and work together with clients to identify housing needs, to identify potential barriers to maintaining housing, and develop strategies for maintaining housing.
  • Educate clients on different housing resources and options available to them. Work directly with clients to apply for and obtain appropriate services.
  • Develop and implement a community care plan for individuals enrolled in case management.
  • Provide information and instruction to participants regarding how to administer self-care and local resources available to them.
  • Follow-up with each participant at least weekly to ensure they are making progress towards their goals and provide backup documentation in the client's file.
  • Provide individualized support that helps participants develop a plan that identifies barriers to acquire and sustain housing and improve their health and wellness
  • Network and collaborate with Monterey County area housing resources and area homeless service providers.
  • Work directly with area homeless service providers to verify the homeless status of clients and to complete Continuum of Care/Homeless Certification paperwork.
  • Maintain accurate and timely documentation of progress notes, financial records, and other data necessary for client care and reporting goals/outcomes.
  • Maintain client-related data systems
  • Maintain confidential, professional boundaries with clients.
  • Conduct CARS/ VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool), on all new clients in order to connect them to proper intervention and services. Document results, complete match initiation form.
  • Maintain documentation standards as set forth by CHE policies.
  • Ensure all program data is accurate and entered into the appropriate program documentation system as contractually required. (i.e. HMIS, internal spreadsheet, CARS, etc.)
  • Participate in staff meetings, collaborative case conferences, support team meetings, and other related meetings.
  • Must have own transportation, valid driver's license, and auto insurance to conduct job-related travel, and the ability to complete a web-based training in defensive driving.

Other Functions:
  • Performs other job-related duties and special projects as assigned

PHYSICAL REQUIREMENTS: Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, climbing stairs. Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires working on campus with students, staff and faculty. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be encouraged and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

Updated June 29, 2021: Corporation employees will be required to provide their vaccination status by mid-July through an on-line portal.

The department recognizes the possibility of airborne transmission of infection by bacteria that causes tuberculosis (TB) is high in settings supporting the homeless population and considers the prevention and control of TB as a high priority health issue, including identification, assessment, surveillance, and prevention of transmission.

All new employees, whose normal job duties require significant direct contact with the homeless population, will be required to obtain a TB testing at no cost to them prior to employment or complete an assessment. Those with a current or previous positive TB skin test will be referred to their health care provider for medical examination, including chest x-ray. The risk assessment will only be administered once. Persons may be asked to re-screened for new risk factors.

If you have started a COVID-19 vaccination regimen, a TB test cannot be placed until 4 weeks after your second dose of Moderna or Pfizer. A TB test cannot be placed between the first and second vaccine dose. Additional information on this is available from the CDC.

Knowledge, Skills and Abilities:
  • Ability to Engage and establish rapport with hard to reach clients
  • Ability to work independently and as part of a multi-disciplinary team
  • Ability to exercise mature and professional judgment
  • Good problem solving and conflict resolution skills
  • A highly motivated self-starter with the ability to coordinate multiple projects and tasks
  • Proficiency with Microsoft Office software
  • Flexible, adaptable, and capable of working in a fast-paced, professional environment
  • Availability to work evening and weekends as requested by management, and based on the operational needs of the Street Outreach program
  • Strong written and verbal communication skills
  • Ability to work and communicate as part of a team
  • Ability to maintain regular and consistent attendance
  • Ability to obtain CPR/First Aid certification
  • Knowledge familiarity with Person-Centered and Solution-based approaches, Motivational Interviewing, Harm Reduction and Housing First models of service delivery

Minimum Qualifications:
  • A four-year college degree from an accredited institution is desired. A degree in Nursing, Social Work, and Public Health is preferred or enrolled in a four-year college with a concentration in social services, health and/or wellness field.
  • Minimum 2 years experience working with homeless or other marginalized populations.

Specialized Skills:
This position requires flexibility in hours that may include working evenings and weekends.

Preferred Qualifications:
  • Bi-lingual capabilities are helpful but not required
  • Demonstrated understanding of and commitment to CSUMB’s vision statement

Special Conditions of Employment:
  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).

  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.

  • This position is required to comply with confidentiality requirements outlined in HIPPA and the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

Compensation and Benefits:
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. The hourly hiring range for this position is $22.00. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. Benefits include medical, dental, vision and life insurance benefits, contributory retirement plan, TSA (403b), 13 paid holidays per year and other benefits.

The University Corporation at Monterey Bay also provides access to affordable campus housing:

Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, water, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park, and extends through every aspect of your California coastal lifestyle.
University Corporation at Monterey Bay positions are “at-will” employment.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

How to Apply:
To apply, visit

For full consideration, submit the required documents. For assistance or if you require an accommodation, please call (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map).
CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to: Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.
All employees must be eligible for employment in the U.S.


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