Director of Financial Aid

Washington, United States
Salary Not specified
Jun 11, 2021
Employment Level
Employment Type
Full Time

Director of Financial Aid
Whitman College


Located in the historic community of Walla Walla, Whitman's beautiful tree-lined campus is home to an intellectually dynamic, diverse, and supportive community of some 500 staff and faculty and 1,500 students. With an endowment exceeding $700 million, fiercely loyal alumni, exceptional students, and accomplished faculty and staff, Whitman College continues to build on its national reputation for academic excellence ranking as one of the top liberal arts colleges in the country.

Whitman College is building a diverse academic community and especially encourages applications from women, members of historically underrepresented minority groups, persons with disabilities, and others who would bring additional dimensions to the college's learning environment. Whitman College is an EEO employer.


Whitman College, a selective private liberal arts college in Walla Walla, Washington, seeks a director of financial aid to join the leadership of a high performing and collaborative admission, communications and financial aid (ACF) team, reporting to the vice president for enrollment and communications.

The director of financial aid is a strategic partner in meeting the college's admission and retention goals, leading a staff of three financial aid professionals and partnering with colleagues across the college.

The director must be a relentless advocate for Whitman's students, a strategic enrollment management thinker and contributor, an expert in administering federal, state and institutional financial aid programs, and an innovator who is motivated to bring new approaches, technologies and communications tactics to the financial aid realm.

  • Counsel prospective and enrolled students and families about Whitman's financial aid processes, internal and external sources of aid, and the relationship between college cost and value
  • Create a student centered, service focused culture within the financial aid office
  • Collaborate with admission in the development and delivery of in-person and virtual workshops and information sessions for high school partners as well as prospective students and families
  • Conduct workshops and information sessions for current Whitman students and parents
  • Oversee and participate in the process of reviewing financial aid applications for both incoming and continuing students
  • Ensure compliance with all federal, state and local laws, regulations and policies
  • Prepare relevant reports and surveys accurately and on-time
  • Oversee the administration of federal, state and institutional financial aid programs
  • Lead the development and implementation of Whitman's financial aid policies and procedures
  • Contribute to the development of both need and merit-based financial aid awarding and packaging policies alongside the ACF leadership team and the college's enrollment analytics partner, with an eye toward using advanced predictive analytics to leverage financial aid for the college's enrollment management and access goals
  • Lead the day-to-day operations of the financial aid office, including training and supervising three staff, administering the annual office budget, and creating a collegial and friendly office environment for students, faculty and staff
  • Lead and collaborate with campus partners in the college's diversity, equity and inclusion work, with a focus on DEI-related financial aid initiatives
  • Collaborate with campus partners in the business and development offices to administer scholarship budgets, disbursement and reconciliation
  • Collaborate with colleagues in student life to ensure student retention in cases where financial needs may be a barrier
  • Collaborate with colleagues across the college to encourage fair and equitable administration of and access to work-study job opportunities for students
  • Create an office culture that values innovation, collaboration, accountability, as well as data informed decision making


Individuals must be able to explain and/or demonstrate that they possess the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation, including:
  • Ability to work with a high degree of flexibility, accuracy, collaboration and attention to detail
  • Comprehensive and up-to-date knowledge of federal student aid programs, application, processing and disbursement, as well as regulations relating to each program and institutional responsibilities
  • Expertise with Ellucian Colleague, PowerFAIDS, Technolution Slate and/or other financial aid and enrollment management systems
  • Experience in the strategic use of aid and aid leveraging to achieve institutional enrollment and retention objectives
  • Ability to adapt to the ever changing landscape in financial aid; at the federal, state and institutional levels
  • Demonstrated personnel management and leadership skills, and ability to work collaboratively in a fast paced, often stressful environment
  • A strong commitment to the diversity, equity and inclusion goals of the college
  • Excellent written and oral communications skills

  • Bachelor's degree and five years experience in financial aid
  • Extensive experience in managing institutional based scholarship programs


Application review will begin August 1, 2021 and will continue until the position is filled.


September 2021

For full application instructions and position description, visit