Director, Counseling Center

Massachusetts, United States
$80,000.00 - $85,000.00
Jun 11, 2021
Employment Level
Employment Type
Full Time

Company Description:

Framingham State University is a vibrant comprehensive liberal arts institution located in the MetroWest suburbs of Boston, which integrates an academically challenging liberal arts education with workforce preparation programs. Founded in 1839, FSU enrolls about 4,000 undergraduates and 1,200 graduate and professional students. FSU offers 35 bachelor's degrees with 55 specialized concentrations, 63 minors, and 26 master's degree programs, in a highly personalized teaching environment. Our community takes pride in empowering student success by providing a superior education, leading research and innovation opportunities, and a strong first-year experience.

At FSU, we are deeply committed to inclusive excellence, encouraging a supportive, diverse and collaborative learning environment, and providing culturally relevant education. We are honored that our commitment earned FSU six Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and that we are the only public institution in Massachusetts recognized in 2018, 2019, and 2020. FSU is designated as an emerging Hispanic-Serving Institution by the Hispanic Association of Colleges and Universities and also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Principal Bagnall found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at

Job Description:


Responsible for the development and implementation of a comprehensive, holistic, and integrated approach to mental health in order to positively impact the mental health and overall wellbeing of Framingham State University's students. Provides strategic leadership and programmatic oversight to a multi-disciplinary mental health staff committed to the management of existing and long-term mental health needs of a diverse student population. Responsible for planning, directing, budgeting, coordinating services and supervising the activities and staff in the Counseling Center. Provide psychological evaluation, psychotherapy, and crisis Intervention to student clients. Conduct prevention and outreach programming for the campus community. Serves as a liaison to faculty, staff, and community resources.


Supervises the staff of the Counseling Center, including an Assistant Director, Administrative Assistant, licensed clinical staff, and one or more psychiatry providers. Also supervises graduate-student Interns.


Reports to the Associate Dean of Students for Student Life



  • Oversees and manages the Counseling Center
  • Plans, develops, and implements policies, procedures, and objectives for the Counseling Center.

Office and Staff Management:

  • Recruits, selects, orients, supervises, and evaluates professional and classified staff in the Counseling Center in accordance with the appropriate collective bargaining and affirmative action guidelines.
  • Supervises and/or conducts the recruitment, selection, orientation, and evaluation of Interns.
  • Conducts weekly meetings to Include: case consultation sessions, staff meetings, and supervision.
  • Maintains a liaison relationship with field advisors and faculty of graduate student Intern academic programs and attends field education meetings, as required.
  • Effectively plans for the utilization of different modalities for counseling within the center (in-person, virtual, group, individual, etc.) to meet student needs as well as maximizing physical space utilization.
  • Collects, stores, and uses client records in accordance with state and federal laws and standards of professional ethics so that the highest level of client confidentiality may be maintained. Keeps clinical records current.
  • Conducts research and prepares reports as requested by the Dean of Students such as caseload statistics and volume and scope of Center's activity. Conducts other research as necessary and useful to the Center and University.
  • Prepares and manages Counseling Center Budget and plans strategically to maximize the success of the Center and its clients.

Direct Student Support:

  • Conducts initial evaluations and diagnostic assessment of students.
  • Provides consultation, crisis Intervention, and/or psychotherapy to students for mental health issues related to personal and educational concerns.
  • Assesses the need for psychological testing and provides or refers for such services as is appropriate to training and Center resources.

Strategic Management, Communication, and Community education:

  • Understanding of and commitment to the principles and practices of college health, including supporting integrated clinical care, working in partnership with physicians, medical providers, clinicians, and health promotion colleagues; participating in a model of team-oriented leadership, working in partnership with fellow directors to address multi-faceted challenges; and responding to the needs of various external constituents
  • Establishes and maintains liaison with and refers students to other community mental health providers for treatment when appropriate.
  • Plans, initiates, and conducts campus outreach and preventive programs particularly to minority and under-served populations.
  • Develops and promotes the Counseling Center as a University resource by communicating information about services and policies to prospective clients and the FSU Community.
  • Consults with and advises faculty and staff regarding mental health Issues affecting the educational process.
  • Serves as liaison to other offices/departments and serves on departmental and university-wide committees as needed.
  • Serves on FSU's Student Assistance Teams (for example: Student Assistance Team, Threat Assistance Team, Bias Education Response Team, Title IX Compliance Team).
  • Attends/assists with University functions of general importance to the student body or the University.
  • Accountable for ensuring that equal opportunity, affirmative action, and diversity are integrally tied to all actions and decisions in areas of responsibility.
  • Responsible for upholding federal, state, and local laws in areas of responsibility.


Traditional in-person office setting with some tele-health coverage



  • Graduate level training and earned degree in counseling-related field with clinical licensure, LICSW Certification
  • Minimum of five years of post-graduate clinical work experience
  • Demonstrated Experience working with adolescent and young adults
  • Demonstrated experience in individual therapy, group therapy, and outreach programming
  • Demonstrated experience with clinical assessment and crisis management/response
  • Demonstrates cultural sensitivity and awareness and ability to work with diverse groups/populations
  • Demonstrates familiarity with how issues of difference, power, and privilege manifest in a higher education environment
  • Demonstrates strong interpersonal and verbal communication skills
  • Demonstrates proficiency in written communication skills


  • Experience working with college students in a college setting
  • Experience working as part of a multi-disciplinary team
  • Experience supervising a counseling office and counseling staff
  • Demonstrated experience using a data-informed approaches to evaluate information and implement timely, cost-effective recommendations
  • Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a title of Director. The salary range is $80,000-85,000.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

  • Cover Letter,
  • Resume/CV,
  • Equity and Inclusion Statement*,
  • Names and contact information for three (3) professional references.

*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

For full consideration, application materials must be received by June 25, 2021.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or


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