Director of Advising
Benedictine University is an inclusive academic community, inspired
by the Catholic intellectual tradition and Benedictine values. We
seek employees who will contribute to the advancement of our
mission by helping students shape lives of meaning and purpose as
engaged citizens who care for the Earth, welcome people of diverse
faiths and cultures, and promote the common good.
Primary Duties and Responsibilities:
Job Title: Director of Advising
Department: Advising Center
Reports to: Chief Enrollment & Retention Officer
Position Summary: The Director of Advising is responsible for the
development and oversight of high quality academic planning for all
undergraduate students. The Director is charged with managing a
team of professional Academic Advisors for incoming freshman and
degree completion students The Director is also an integral leader
for retention efforts, working closely with campus leaders to
develop and implement a strategic retention plan for undergraduate
students. This position oversees a comprehensive system of student
educational planning and support to create a positive experience
for students, which will result in higher retention rates
Essential Job Responsibilities:
1. Provide direction and leadership for the Advising Center to
successfully assist with the recruitment and retention of incoming
students. Manage the operation of the Advising Center, including
hiring, training, supervision of all staff and scheduling of all
services, programs and activities.
2. Ensure quality academic advising services for incoming students
within the standards set by the University’s Statement on Academic
Advising. Create and implement a comprehensive advising program by
developing advising materials, which help foster the student’s
sense of responsibility for his/her academic progress.
3. Data Analysis & Goal Setting- Work with the Chief Enrollment
& Retention Officer along with other senior leaders to provide
data-based evaluation of the efficacy of advising strategies and
their impact on the University’s recruitment and retention efforts.
Assess effectiveness of targeting strategies and communication
4. Oversee an intrusive advising model for our high-risk students
and serve as Academic Advisor for this student population. Serve on
various committees to assist in creating resources for this
5. Coordinate the flow of accurate and detailed information from
academic departments and Registrar’s Office to the advising team.
Collaborate with these departments regarding articulation updates,
policy and procedural changes/implementations as it relates to the
various student population.
Assist in the creation, revision and implementation of academic
policies, procedures and forms related to advising.
Create, develop and implement advising assessment tools including
student engagement surveys.
Serve on various committees across campus (Enrollment Senior Team,
Academic Standing, Financial Appeals, Advising Task Force,
Develop, manage and provide oversight of department budget.
Represent the Advising Center at various campus meetings/events, to
include attendance at off-campus advising related programs.
Education: Master’s degree in Counseling or Education is
Experience: A minimum of 7 years work experience in an advising
role at the college level.
Specific Skills: Microsoft Office experience is necessary.
Peoplesoft experience is preferred. Excellent communication and
interpersonal skills with the ability to work collaboratively and
courteously with internal and external constituents. Strong
planning and organizational skills with the ability to organize and
complete multiple tasks simultaneously, close attention to detail,
prioritization to meet deadlines, and strong decision-making
Specific Knowledge, Licenses, Certifications: Candidate must be
goal oriented. Must be personable, outgoing, and professional in
demeanor. Must be an excellent communicator (both oral and written)
and possess excellent public speaking skills. Must work collegially
with university faculty and staff across Benedictine
Physical Requirements: While performing the duties of this job, the
employee is regularly required to talk or hear. The employee
frequently is required to stand; walk; use hands to touch, handle
or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office
products and supplies, up to 20 pounds.
Use of computer screen, phone and customer service. May require
bending, or sitting for long periods of time. Specific vision
abilities required by this job include close vision, distance
vision, color vision, peripheral vision, depth perception and
ability to adjust focus.
Travel (If applicable): Regionally to various recruitment
Supervisory Responsibility (if applicable): Leads, guides, and
evaluates all staff and student workers directly assigned to assist
in the Advising Center
Working Conditions: Office environment, some travel
Benedictine University does not discriminate in its admissions or
educational policies, programs or activities; scholarship and loan
programs; athletic and other University administered programs or
employment practices on the basis of race, creed, color, national
origin, sex, sexual orientation, age, disability, military or
veteran status, marital status, citizenship, or any other
characteristic protected by applicable law. The laws applicable to
Benedictine University include constitutional and statutory
protections of the University's rights as a religiously sponsored
institution. This policy of equal employment opportunity applies to
all employment and personnel practices including, but not limited
to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire.
Benedictine University is an Equal Opportunity Employer.