Student Assessment Technician

Position Information-Job Vacancy

Position Title

Student Assessment Technician

Position Type

Staff

Full Time or Part Time

Full Time

Fixed Term/Tenure Track (Faculty Only)

Department

Adult Education

FLSA

Non-Exempt

Grade

9

Salary Range

Hiring Salary Range

$44,090-$48,499/Annually

Union/Non Union

Non Union

Job Description Summary

Support the Adult Education ESL and Transition ESL programs at UTC in the intake, registration, assessment, and support of students and potential students. Provide operational and technical support in the assessment and placement of students and in the collection and reporting of data.

Minimum Qualifications

  1. High school diploma or equivalent.
  2. Four to five years of related experience or required coursework/ certification and or specialized skills/ training. Or a combination of relevant higher education and experience.
  3. Bilingual preferred (Spanish)


Criteria

The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume required with the application. Please ensure that your documents address the criteria listed below for this position.

  1. Provide excellent customer service to both internal and external diverse populations.
  2. Prepare all paperwork for registration and testing.
  3. Register and assess students while following testing and program guidelines for
    administering, scoring and interpreting assessments
  4. Assist students by providing information to guide students appropriately
  5. Serve clients in both one-on-one and group settings
  6. Keep up to date with all program offerings
  7. Respond to telephone and walk-in inquiries and contact with the general public; provide
    information, answers questions, and alleviates fears and frustrations
  8. Provide program information upon request to community agencies and organizations
  9. Assist instructors with classroom preparation and supplies
  10. Help to create a supportive, motivating, and respectful environment for prospective and enrolled students
  11. Collect and record program and student data using required systems. Scan, upload, and report on data as needed.
  12. Curate and maintain the accuracy and integrity of data.
  13. Assist the leadership team with day to day student support and clerical tasks
  14. Work as a team member with the Program Specialists, Program Coordinators and
    Program Directors
  15. Due to the broad nature of this function, specialists work in a fast-paced, stressful
    environment filled with unexpected interruptions and challenges. Flexibility and the ability to think independently are essential as is the willingness to perform physical work such as carrying and delivering materials to off campus classes.
  16. As a team player, assists in other TLSS efforts when needed.
  17. Undertake and complete special projects and other assignments at the request of the
    coordinator, director or dean.
  18. Performs other related duties as assigned


Job Requirements

  1. Must be available Monday – Friday 8:30a.m. – 4:30 p.m Work schedule subject to change based on the needs of the grant.
  2. Ability to communicate effectively in spoken and written Standard English.
  3. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U. S. citizen or an alien who is authorized to work.


Is Background Check Required?

Yes

Posting Number

PGCC27011/12 GFF4

Open Date

06/10/2021

Close Date

06/24/2021

Open Until Filled

No

Background Check Statement

A limited background investigation will be conducted prior to offer of employment. A signed authorization for release of personal information will be required if selected for an interview.

Special Instructions to Applicants

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
    • Master's Degree or above from an accredited college/university
    • Bachelor's Degree from an accredited college/university
    • Associate's Degree from an accredited college/university
    • One to two years of college credit (30 credit hours is equivalent to one year)
    • Less than 30 credits from an accredited college/university
    • High School Diploma or GED
    • None of the above
  2. * Do you have at least four years of related experience? See minimum qualifications for this position. A combination of relevant higher education and experience may be substituted.
    • Yes
    • No
  3. * Briefly describe your experience referenced in the previous question. Do not enter 'See Resume'

    (Open Ended Question)

  4. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  5. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter


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