Manager, SalesForce & Data Administration



Position Details

Requisition Number

S872P

Home Org Name

AG Administration (Orgn: 120000)

Division Name

College of Agriculture

Position Title

Manager, SalesForce & Data Administration

Job Class Code

HC83

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

The individual selected for this position will be responsible for managing and coordinating data management efforts for the College of Agriculture to ensure accurate and consistent reporting. This role is responsible for the day-to-day
operations to include maintaining configurations, developing and maintaining data extracts and load scripts, ensuring data is being exchanged between integrated systems, and managing user access.

Essential Functions

Responsibilities include, but are not limited to the following:

*Directs multiple sources of highly complex data across the college to include graduate programs, undergraduate programs, employer data management, and alumni data management to ensure integration between the various systems across campus. Provides technical design,
implementation, maintenance, system administration, and support for the college’s data users.

*Manages the technical and data architecture design for the strategic Customer Relationship
Management ( CRM ) initiative within the college and its related integrated applications to ensure consistent flow of data between systems.

*Completes, validates, and disseminates data related to multiple accreditation and ranking surveys, along with profile survey data.

*Works with outside vendors, senior college and OIT leadership, governance committees, research personnel, faculty, student groups, campus IT staff, and others across campus serving as the data subject matter expert to ensure smooth transactions, deployment and operational processes. Oversees the procurement and selection of information technology that is significant to the
management of Big Data and CRM technology.

*Develops and updates all training materials for SalesForce; conducts training sessions to new users and ongoing refresher sessions to current users. Ensures all users are up-to-date with system changes.

*Establishes policies and procedures for the data governance, data security and integrity, and data definitions for the college.

*Establishes and provides education on CRM and data governance best practices in conjunction with the campus-wide data governance initiative.

Education Level

Bachelor's degree from an accredited institution

Field of Study

Degree in Business, Engineering, Mathematics/Statistics, or related field.

Years of Experience

6

Area of Experience

Experience designing, administering, reporting,
and analyzing data and data sources to drive
decisions. At least 1 year experience mentoring, supervising, or leading others.

Requirements for Additional Job Levels

Education Level

Indicated education is required; no substitutions allowed.

Field of Study

Years of Experience

Indicated experience is required; no substitutions allowed

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Minimum Technology Skills

Data management knowledge, Excel proficiency, FERPA guideline knowledge

Minimum License and Certifications

SalesForce Certified Administrator – must obtain within one (1) year of employment.

Desired Qualifications

Desired undergraduate degree from an accredited institution in Computer Engineering, Management Information Systems, Business Analytics

Desired graduate degree in one of the following areas:
Educational Psychology, Higher Education Administration, Industrial and Organizational Psychology, Assessment and Measurement, Adult Education, or related fields.

Salary Grade

36

Salary Range

$59,700 - $99,600

Job Category

Other

Working Hours if Non-Traditional

City position is located in:

State position is located:

List any hazardous conditions or physical demands required by this position

Posting Date

06/10/2021

Closing Date

EEO Statement

A commitment to an inclusive and diverse campus environment is required. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Please utilize the attachment feature of our online employment site and attach/upload a cover letter and resume.

Quick Link for Internal Postings

https://www.auemployment.com/postings/23371
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How were you made aware of this opportunity?
    • AU Employment website
    • Employment websites (Indeed, HigherEd Jobs, etc.)
    • Veterans Assistance Services
    • Disability Assistance Services
    • Newspaper
    • Professional Journal
    • Listserv
    • HR email
    • Social Media
    • State Employment Service
    • Walk-in
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University.
    • Not a current Auburn employee
    • Current Auburn employee in position less than one year
    • Current Auburn employee in position more than one year
  3. * Do you have a Bachelor's degree or higher from an accredited institution in Business, Engineering, Mathematics/Statistics, or related degree?
    • Yes
    • No
  4. * Do you have 6 years' experience in designing, administering, reporting, and analyzing data and data sources to drive decisions? At least 1 year experience mentoring, supervising, or leading others.
    • Yes
    • No
  5. * Please describe your related experience in detail and provide the job titles of the positions in which you obtained it. 'Please see resume' is not a valid answer.

    (Open Ended Question)



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