Transformation and Training Lead

Location
Massachusetts, United States
Salary
Salary Not specified
Posted
Jun 11, 2021
Employment Level
Administrative
Employment Type
Full Time


Transformation and Training Lead

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Transformation and Training Lead will primarily be responsible for driving the Workday transformation strategy including training, collaborating on change management, and effective communication techniques. The lead will be expected to partner with all functional HR and faculty leaders to create the transformation strategy, then drill it down to tactical action items for delegation across HR functional teams. This will include developing the calendar of training events and methods, leading the development of the materials, and where needed, facilitate training sessions in person and/or virtually. The Transformation and Training Lead provides strategic oversight and develops a vision for transformation, tactical training expertise, program/ project management and hands on development of related content to support a series of HR initiatives related to the implementation of a new ERP system and related workstreams.

Responsibilities:
  • Training on HR-related systems and processes, including the Workday application for major HR initiatives and Business as Usual (BAU) HR lifecycle programs. Deliver training (virtual and in-person) for new Workday HCM functionality, ongoing training for various groups, executive support, employee/manager.

  • Responsible for improvement of the overall user adoption of the Workday system for end users by developing content designed to improve user experience via trainings, tips, hands-on support, and other methods. Continuously look for opportunities to streamline HR processes, Workday help text, system functionality and increase Workday user adoption globally.

  • Manage a team of trainers, including coordination of Train the Trainer program. Partner with L&D team to coordinate integration with LMS. Manage all training logistics (rooms, LMS, scheduling trainers, materials, etc.). Communicate with team members, trainers, and management to ensure all needs are met. Work with external consulting firm.

  • Monitor the twice-yearly Workday system upgrades for impacts to current or new functionality and develop appropriate training plans.

    Qualifications:
    Provide the minimum education, experience, and skills required to perform the job successfully.

  • 10+ years corporate training experience, with a background in end user system training for a Human Capital Management implementation including 5-7 years' experience as a training lead required.

  • Bachelor's Degree required, Master's Degree preferred
  • Experience in learning tools and ideally have a background in technology-based learning


  • Candidate should have a creative point-of-view and be able to translate technical concepts into usable and actionable materials for the end user

  • Must be innovative and self-motivated contributor to the team

  • Demonstrated excellence in consulting, project management and in leading organization wide training interventions

  • Good business acumen with appreciation of business challenges and ability to obtain desired business outcomes. Aptitude for developing functional expertise and acquiring industry knowledge

  • Strong organizational skills with experience in managing tasks effectively and delivering quality outcomes on-time

  • Experience with identifying and communicating project issues, mitigating risks, and driving resolution

  • Ability to follow, design, and apply improvements to established processes

  • Proficiency to develop written materials and internal content with attention to details

  • Excellent interpersonal and communications skills, both verbal and written, and the ability to work effectively with all levels of the organization.

  • Experience working with external consulting firms required

  • Experience in Workday preferred

  • Experience in eLearning tools required

  • Experience designing and implementing training

  • Excellent facilitation skills onsite and virtual


    Preferred Qualifications:


    Salary Grade:
    14
    Additional Information:
    This is an exciting opportunity for a results-driven, high performing professional to have an impact on key strategic initiatives. This is a very hands-on role requiring experience both in developing interventions and facilitating/ implementing them. The ideal training lead will be both results oriented, and an innovative solutions person committed to supporting an organization moving forward rapidly in a changing environment. There will also be significant opportunities to engage with a variety of stakeholders within the HR/IT team and with the broader Northeastern University community.

    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see About Northeastern:
    Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

    Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

    Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

    About the Opportunity:
    The Transformation and Training Lead will primarily be responsible for driving the Workday transformation strategy including training, collaborating on change management, and effective communication techniques. The lead will be expected to partner with all functional HR and faculty leaders to create the transformation strategy, then drill it down to tactical action items for delegation across HR functional teams. This will include developing the calendar of training events and methods, leading the development of the materials, and where needed, facilitate training sessions in person and/or virtually. The Transformation and Training Lead provides strategic oversight and develops a vision for transformation, tactical training expertise, program/ project management and hands on development of related content to support a series of HR initiatives related to the implementation of a new ERP system and related workstreams.

    Responsibilities:
  • Training on HR-related systems and processes, including the Workday application for major HR initiatives and Business as Usual (BAU) HR lifecycle programs. Deliver training (virtual and in-person) for new Workday HCM functionality, ongoing training for various groups, executive support, employee/manager.

  • Responsible for improvement of the overall user adoption of the Workday system for end users by developing content designed to improve user experience via trainings, tips, hands-on support, and other methods. Continuously look for opportunities to streamline HR processes, Workday help text, system functionality and increase Workday user adoption globally.

  • Manage a team of trainers, including coordination of Train the Trainer program. Partner with L&D team to coordinate integration with LMS. Manage all training logistics (rooms, LMS, scheduling trainers, materials, etc.). Communicate with team members, trainers, and management to ensure all needs are met. Work with external consulting firm.

  • Monitor the twice-yearly Workday system upgrades for impacts to current or new functionality and develop appropriate training plans.

    Qualifications:
    Provide the minimum education, experience, and skills required to perform the job successfully.

  • 10+ years corporate training experience, with a background in end user system training for a Human Capital Management implementation including 5-7 years' experience as a training lead required.

  • Bachelor's Degree required, Master's Degree preferred
  • Experience in learning tools and ideally have a background in technology-based learning


  • Candidate should have a creative point-of-view and be able to translate technical concepts into usable and actionable materials for the end user

  • Must be innovative and self-motivated contributor to the team

  • Demonstrated excellence in consulting, project management and in leading organization wide training interventions

  • Good business acumen with appreciation of business challenges and ability to obtain desired business outcomes. Aptitude for developing functional expertise and acquiring industry knowledge

  • Strong organizational skills with experience in managing tasks effectively and delivering quality outcomes on-time

  • Experience with identifying and communicating project issues, mitigating risks, and driving resolution

  • Ability to follow, design, and apply improvements to established processes

  • Proficiency to develop written materials and internal content with attention to details

  • Excellent interpersonal and communications skills, both verbal and written, and the ability to work effectively with all levels of the organization.

  • Experience working with external consulting firms required

  • Experience in Workday preferred

  • Experience in eLearning tools required

  • Experience designing and implementing training

  • Excellent facilitation skills onsite and virtual


    Preferred Qualifications:


    Salary Grade:
    14
    Additional Information:
    This is an exciting opportunity for a results-driven, high performing professional to have an impact on key strategic initiatives. This is a very hands-on role requiring experience both in developing interventions and facilitating/ implementing them. The ideal training lead will be both results oriented, and an innovative solutions person committed to supporting an organization moving forward rapidly in a changing environment. There will also be significant opportunities to engage with a variety of stakeholders within the HR/IT team and with the broader Northeastern University community.

    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.



    To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/506680

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