CTY Online Programs Supervisor - Language Arts

The Johns Hopkins Center for Talented Youth is a nonprofit dedicated to identifying and developing the talents of academically advanced K-12 students around the world. We provide today’s brightest students with fun, challenging courses; a community of engaged learners; and a strong foundation for future success in college and their careers. Want to join our team? We are looking for mission-driven problem-solvers who can thrive in CTY’s diverse, collaborative, fast-paced, and results-driven work environment. We value innovation, creativity, integrity, and a shared commitment to the bright young people we serve. In return, we offer employees the opportunity to be part of the Johns Hopkins community and to take advantage of our generous benefits package, which includes affordable health-care options and tuition assistance for employees and their families.

General Summary/Purpose:

The supervisor supports academically talented students enrolled in Johns Hopkins Center for Talented Youth (CTY) online Language Arts courses.

Primary Duties and Responsibilities:

Curriculum Development and Maintenance:

Responsible for a handful of courses within subject area. Develop and maintain courseware aligned to accepted best practices in both online courseware standards (e.g. NSQ, Quality Matters, State standards) and gifted learners (NAGC). Ensure assigned courses, tests, quizzes and associated materials meet industry accessibility standards for students with disabilities (WCAG 2.1 AA).
• Working with department management, make updates to courses using a continuous improvement model. Department management will analyze Learning Management System (LMS) data, student outcomes data as well as end of course survey data and recommend enhancements to course materials for assigned courses.
After receiving a project plan from your manager, work to accomplish course updates / enhancements to assigned due dates, often within quick turnaround. Work with department production teams, and possibly external vendors, to develop multimedia assets for assigned course/s to JHU quality and rigor standards. Develop additional interactive course assets (H5P or similar) aligned to course objectives and standards. Respond to and fix errors in online courses. Help identify and support any required course improvements to maintain academic integrity.
• Stay up to date on best practices for teaching online courses, software available for online instruction, and standards both in online instruction and content for courses supervised.

Supervise staff instructing courses, as well as coordinating with other supervisors:

Assist with the development of program Instructor related policies, training, supervision, development, and monitoring of part-time employees: both instructional staff and potentially Instructor supervisors.

Develop team of instructors, monitoring to ensure that Instructors have provided appropriate responses and feedback to parents and students. Coach Instructors and/or work with Instructor Supervisors to develop improvement suggestions and goals for instructional staff based on review of Instructors’ work performance. Support students with issueswith Moodle or other technology, including identifying errors in the course, resetting of tests, and other issues as they arise.
• Work with department management and HR to address personnel issues appropriately.
Adjusting for changing enrollment numbers in your course/s, set Instructor capacity for assignments, arrange substitute Instructors as needed, create and edit Instructor contracts, and create or remove sessions within the registration system, etc. as appropriate to your program. Regularly review end of course survey data to identify areas for improvement for staff.
• As appropriate, reviewing Instructors' recorded sessions, or join student / Instructor session for observation to ensure quality in their work.
On occasion, if needed, directly instruct a small cohort of students. May be needed for updated specific course experience training, support specific student groups, etc. Participate as a team member within department, taking on additional responsibilities as needed.

• Communicate with Instructors, parents, students, and schools regarding program-related issues.
• Proofread and maintain quality of Course Completion Documents from any direct report Instructors within your courses.
• Take into consideration parents' and students' feedback to continue to improve the program and Instructors.

Working across JHU and CTY:

• Participate as a team member on research, internship, practicum, activities within the subject area.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Degree of independent action performed on the job:

• Work independently as well as with production team to ensure all deadlines are met.
• Works closely with subject area Program Manager, implementing their objectives.

Internal and external contacts required as part of the job:

• Collaborative relationships with the Senior Program Manager and other subject area management, supervisors, and Online Programs administrators and staff.
• Frequent contact with students, schools, and parents via telephone, email, and web-based virtual meeting room software.

Minimum Requirements:

• Bachelor’s degree in English, English education, a related field is required.
• Two years teaching or tutorial experience in lower, middle, and/or high school grade levels.
• Related experience in the role of curriculum development, courseware development, or similar educational or product development experience.
• Experience developing content for LMS delivery.
• Effective problem-solving and critical-thinking skills; ability to predict, identify, and resolve issues in a timely and effective manner.
• Excellent verbal and written communications skills and attention to detail.
• Ability to work well with other team members, particularly in virtual settings.
• Additional education may be substituted for required education, to the extent permitted by the JHU equivalency formula.

JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Preferred Requirements:

• Master’s degree in literature, creative writing, and/or middle grades English education.
• Experience engaging in DEI initiatives and cultural competency development.
• Experience leading change management.
• Experience supervising staff, particularly in virtual settings.

Required Special Skills and Knowledge:

• Background of instruction or development in a learning management system.
• Experience managing and motivating a geographically diverse workforce.
• Experience working with students from diverse backgrounds.
• Knowledge of the following programs are required: Office 365 / Microsoft Office, Moodle LMS, Zoom, and basic HTML.
• Experience with specifically middle-grade English curriculum and English Language Arts Common Core standards a plus.

Computer or other special needs for the position:

• Must have a computer with broadband Internet access

Machines and/or equipment used on the job, include % of time used:

• Computer, 100%

Physical requirements for the job:

• Ability to sit in a normal seated position for extended periods of time
• Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery
• The incumbent will be required to communicate regularly via telephone and face to face with internal and external customers and must be able to exchange accurate and timely information in these settings
• Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required

Supervisory Responsibility:

• Supervises 5 to 25 online Instructors, depending on time of year, and potentially 1-5 Instructor Supervisors as needed.

Additional Information:

• Applicants must be authorized to work in the US, and must live in either the US or another area in which JHU has an authorized business entity.
• The successful candidate(s) for this position will be subject to a pre-employment background check.
• All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.
• CTY Online Programs offers students in grades preK-12 challenging academic coursework throughout the year. For more information, please visit: cty.jhu.edu/ctyonline

Classified Title:Supervisor K12 Online Program Instructor
Working Title: CTY Online Programs Supervisor - Language Arts
Role/Level/Range: ACRP/03/MC
Starting Salary Range:$45,195 - $55,500; Commensurate with Experience
Employee group: Full Time
Schedule: M-F. 8:30am - 5pm
Exempt Status: Exempt
Location: Telework
Department name: 10000114-DE Writing Humanities Social Science
Personnel area: Academic and Business Centers

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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