The Associate Registrar provides effective management and leadership within the Office of Student Records. Will work closely with the Registrar to configure and implement academic and student records policies, procedures and initiatives that support the objectives of the College, compliance with internal and external policies, and the strategic plan of the College while providing outstanding customer service to students, faculty and other internal/external constituents. Duties to include management of the daily workflow of the Student Records office. Coordinate with Registrar and Department Chairs to ensure efficient and effective semester course scheduling, monitor course seat availability and make recommendations as needed. In coordination with Financial Aid, monitor student full-time status and course loads as it pertains to state and federal regulations. Coordinate with Department Chairs to ensure accurate advisor assignments. Develop and interpret academic planning guides; maintain administrative and program information files for advising purposes. Assist students and faculty with troubleshooting student registration and scheduling issues. Inform faculty, staff, and students about alternatives, limitations and possible consequences of academic decisions. Manage graduation applications, master graduation list, review degree completion and finalize degree conferral. Assist with the collection and analyzing of data for both internal and external audits. Ensure compliance for registration related processes, including but not limited to transfer credit processes, degree audit processes, and grade closeout processes. Support Registrar in completing any reporting as it pertains to HESC, National Student Clearinghouse, and VA Benefits. Serve on appropriate department, college and/or campus advisory committees. Remain up-to-date on federal, state, accreditation, and institutional regulations. Other duties as assigned.
Requirements/Qualifications: Bachelor’s degree and a minimum of three years’ experience in higher education with emphasis on student records. Excellent interpersonal, written and oral communication skills required. Strong customer service skills. Ability to work effectively with a diverse population. Able to function in a changing and often busy environment. Knowledge of FERPA, federal/state regulations and compliance issues. Ability to process and maintain highly confidential information. Strong computer skills, proficient in Microsoft Office. Ability to collaborate with a variety of constituencies including staff, faculty and students. Preferred: Master’s Degree, experience with Power Campus, SIS and Argos.
Interested candidates should submit a cover letter, resume and contact information for three professional references to: firstname.lastname@example.org
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