College Building Services Clerk - PT



COLLEGE BUILDING SERVICES CLERK PT

DAWSON TECHNICAL/ KENNEDY KING COLLEGE

Under the direction of the Mail Center Supervisor, provide courteous and proficient service to all customers; provide clerical support to the Security, Engineering, and Housekeeping Departments; provide assistance in the delivery of mail services and other building related services.

DUTIES & RESPONSIBILITIES:

  • Operate mail service equipment.
  • Run, maneuver, navigate, or drive a forklift.
  • Deliver copier paper to the departments as requested.
  • Sort, process and deliver mail and packages over 40 pounds or more.
  • Receive and account for dock deliveries and deliver these items to the departments.
  • Sort and distribute incoming and outgoing U.S. mail and interoffice mail.
  • Process requests and deliver audio/visual/video equipment.
  • Assist with the Mail Center functions including using postage machines, folding and sealing machines and related duties.
  • Keep office area clean and in order at all times.
  • Answer questions in person or over the phone about Mail Services’ products and services of the Postal Service, Federal Express and United Parcel Service.
  • Adheres to CCC Customer Service Excellence standards.
  • Perform other duties as assigned.


QUALIFICATIONS:

  • Graduation from high school or the equivalent is required, supplemented by one year of clerical or receptionist experience; or an equivalent combination of training and experience.
  • Previous mail processing experience and customer service preferred.
  • Ability to maintain log of equipment usage and other requests.
  • Ability to perform storekeeper duties for the Mail Center only.
  • Ability to take a physical inventory of assigned rooms every four weeks.
  • Ability to inventory the asset account paper supply monthly.
  • Ability to create monthly reports on Excel.
  • Ability to handle difficult situations.
  • Excellent customer service skills and ability to communicate with the public in a courteous and effective manner.
  • Ability to enter, transcribe, record, store, or maintain information in either written or electronic form.
  • Knowledge of USPS services.
  • Intermediate level computer (PC) skills: MS Word, Excel, web browsing, e-mail.
  • Good organizational skills.
  • Able to work in a crowded area.
  • Able to work with constant interruptions.
  • Able to use a postage machine, electronic scale.


PHYSICAL QUALIFICATIONS:

  • Must be able to lift packages, trays and tubes of mail up to 70 pounds.
  • Must bend, stoop and kneel frequently.
  • Must be able to spend a large part of the day standing up and moving around.
  • Must be able to work under pressure from deadlines or goals.
  • Must be able to work in a stressful environment.


CCC is an affirmative action equal opportunity employer

Thank you for your interest in City Colleges of Chicago!

TBD

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