Head of Academic Technology Services

George Washington University Law School
District of Columbia, United States
Salary Commensurate with experience
Jun 10, 2021
Employment Level
Non-Tenured Track
Employment Type
Full Time

Established in 1865, the George Washington University Law School is the oldest law school in the nation’s capital. The Law School is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. GW Law is located on the GW campus in the downtown DC neighborhood familiarly known as Foggy Bottom.

The Law School's Jacob Burns Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at, https://www.law.gwu.edu/library 

The Law Library seeks a qualified librarian for its Head of Academic Technology Services position to begin as early as August 1, 2021. The librarian in this position has primary oversight for the Office of Academic Technology Services. This position leads the development and delivery of services supporting the curation and use of the library’s growing electronic resources collection, the integration of library resources into the curriculum, the use of scholarly communication technologies and services, and the undertaking of digital initiatives.



  • Oversees, coordinates, and/or performs activities of the Office of Academic Technology Services which includes coordination of workflow, training and evaluation of staff, and oversight of personnel issues
  • Oversees the integration of library resources and academic technologies including technology competencies into the curriculum and learning spaces;  participates in identifying, implementing, and supporting technology-driven solutions and strategies to enhance the Law School’s teaching and learning experience; stays abreast of technology-focused learning trends and best practices in law schools including technology-related pedagogy as well as technologies used in law practice; develops library-focused reusable learning objects and modules for course site development
  • Provides vision and expertise to develop and maintain the electronic resource collection; leads interdepartmental library efforts to select, implement, maintain, and provide access to electronic resources, including collaboration with Burns Law Library colleagues and GWU campus libraries, coordinating work with vendors and publishers, creating user awareness of the collection, coordinating and improving access to the collection, and gathering usage data  
  • Leads review of electronic resource licenses, manages license compliance issues, and evaluates resource usage-based feedback, web analytics, and vendor-supplied statistics
  • Manages methods of user authentication for access to electronic resources, e.g., IP authentication, SSO, username/password including proxy server configuration and troubleshooting; collaborates with colleagues on content and technical matters related to access; troubleshoots access issues and provides end-user support
  • Gathers, analyzes, and formats usage data from the proxy server and vendor/publisher-supplied data for library reporting and decision-making; coordinates access to usage data for the head of cataloguing and metadata to generate analytics reports
  • Serves as liaison for Bloomberg Law, Lexis, and Westlaw online research services account managers and student representatives, coordinates their activities at the law school, performs password management for these research systems and communicates developments regarding these services with library colleagues and law school offices
  • Coordinates department activities to identify, develop, and promote strategic scholarly communication services and programs; provides outreach, education, and training; identifies and implements best practices in documenting and strengthening access to the Law School’s intellectual output; provides vision and expertise on scholarly visibility and impact and online identity management; oversight of the online repository process for Law School scholarship and archives including data entry; supports staff, student, and faculty posting to content management systems such as CampusPress and open-access scholarship-sharing networks (SSRN) and digital commons (BePress)
  • Oversees library’s digital initiatives such as digital content creation, online exhibits, and web publishing; oversees content sharing via the library website, LibGuides, and the law school portal; ensures search engine optimization, accessibility, and security compliance for all library managed online platforms
  • Coordinates department efforts to identify, implement, and support web-based and digital marketing strategies and services; provides guidance to faculty, staff, and students on using content management systems managed by the library such as Drupal, Springshare, CampusPress, social media, and digital signage; provides guidance on system functionalities and use of graphics and formatting; performs content editing
  • Monitors the Library’s ticketing systems and responds to user inquiries 
  • Drafts and implements procedures and practices 
  • Creates and contributes to research guides, bibliographies, instructional recordings, and other finding aids and publications
  • May participate in reference and research services, including reference desk duties and the faculty liaison program
  • Participates on library, university, and consortia committees 
  • Performs other duties as assigned by the assistant director for information services



  • Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment
  • JD, LLB, or LLM from an ABA-accredited institution or completion of degree requirements by the time of appointment, and
  • Minimum of three years of post-graduate degree experience working in law libraries, including a demonstrable history of supervisory duties or potential for rapid growth into supervisory duties



  • Knowledge of pedagogical trends employed by law schools, learning management systems, digital objects, and digital content creation
  • Experience with scholarship repositories, scholarly impact metrics, content management systems, desktop publishing software, search engine optimization and web analytics tools, and knowledge of online publishing standards
  • Experience with web design and proficiency with web authoring software, including experience with emerging technologies and use of browser plug-ins and applications.
  • Experience with SaaS; online product technology/setup, including proxy server functionality and authentication protocol; web browser and operating system configuration; web design (HTML, CSS, Javascript); and content management system administration
  • Experience with ExLibris Alma electronic resource management and AlmaAnalytics
  • Demonstrated basic or general knowledge and understanding of trends relevant to any of the areas of the department
  • Demonstrated ability to promote teamwork and collaboration with the goal of fostering an efficient and positive service role for the library; to form a strong rapport with colleagues, law faculty, and law students
  • Experience in providing general legal reference assistance
  • Reference experience in a law library environment
  • Demonstrated superior customer service skills
  • Writing skills and oral communication skills that demonstrate the ability to convey information clearly and accurately with customers, colleagues, and supervisors
  • Demonstrated organizational and time management skills
  • Demonstrated attentiveness to detail
  • Demonstrated ability to work well independently and as part of a team


APPLICATION PROCEDURE:  Please complete online application at https://www.gwu.jobs/postings/83604 and upload a resume and cover letter, and include contact information for three professional references. Review of applications will begin July 9, 2021 and continue until the position is filled. Only complete applications will be considered.


Employment offers are contingent on the satisfactory outcome of a standard background screening.


The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.