Technical Analyst (Audio Visual)

The Department and role purpose The Computing and Information Services (CIS) has an annual operational budget in the order of £10m, multi-million pound programmes of change within year, and approximately 140 staff who are predominately based at the Durham University campus. The Senior Leadership Team report directly to the Chief Information Officer with the following portfolios: Strategy and Change; Operations; and Information Systems. CIS provide academic, teaching and administrative services across the organisation that underpin the day-to-day activities of the whole organisation.

Recent infrastructure improvements include investment in a new network backbone, including new cable runs throughout the city to all of the Universities core buildings, new scalable user facing storage, and a new hosting environment. Corresponding business led investment also continues to be made with a new Oracle Enterprise Resource Planning suite, investment in research administration, and maximising the breadth of opportunities available to the University through Office365, alongside numerous other important initiatives.

CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability.

This post is within the Audio Visual Team where you will support the University's Audio Visual (AV) services, supporting a range of systems to meet the existing and future needs. The post holder will require competent AV technical knowledge, experience of customer service delivery and the ability to maintain systems to agreed service levels.

You will support and maintain AV equipment, media services, lecture capture and video conferencing systems to meet the needs of the University's vision and strategy and will contribute to the development of the AV services to the University. Specific role requirements

Working hours will require all members of the team to provide working hours flexibility to cover 8am to 6pm plus occasional support for events outside of these hours and at weekends.

At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails