Admissions Processor

Virginia, United States
Salary Not Specified
Jun 09, 2021
Employment Type
Full Time

Position Information

University Code 10111 University Title Academic Affairs Coordinator 1 University Job Family Academic & Faculty Affairs ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Single Title Scope of Search Regional Working Title Admissions Processor Position Number 580760 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department Office of Admissions Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities

VCU has an exciting opportunity for an Admissions Processor!

The duties include, but are not limited to:
-Provide exemplary customer service to admissions constituents. (i.e., prospective students, VCU faculty and staff)
-Process and verify admissions application data is loaded in the student information system from the applicant.
-Respond to inquiries and questions from admissions applicants to ensure applicants submit required admission documentation.
-Process documents from admissions applicants including, but not limited to: high school and college transcripts, in-state tuition forms, reference letters, certificates of admission, permanent resident cards, response forms, and test scores.
-Verify accuracy of data in student information systems for admissions applicants by working edit reports and updating the student information system with correct information.
-Enter admission decisions and process change of major requests received from applicant.
-Correspond via email with applicants regarding their admission decisions.
-Suggest and find solutions to issues with customer applications.
-Quickly deliver documents in order to support the university’s strategic enrollment management goals via various software platforms, i.e. Technolutions Slate, Liaison CAS, Perceptive Content.
-Effectively and professionally communicate with departments about action sheets and generate admission decision letters with excellent customer service, timeliness, and accuracy.
-Promote a culture of excellence, efficiency, and commitment to helping colleagues and constituents.
-Embody teamwork by enthusiastically taking part in division and office activities, which occasionally require overtime or weekend work.

Minimum Hiring Standards

-Exceptional computer skills required.
-Excellent ability to positively and effectively communicate with varying groups including potential students, parents, and families.
-Strong verbal and written communications skills.
-Ability to work independently and as a team.
-Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU .
-Excellent problem-solving and organizational skills.
-Experience in a position with extensive data entry and public contact.
-Strong data entry experience.
-Proficiency in MS Word and Excel.
-Some clerical experience.
-Ability to work in a fast paced, high stress, diverse environment.
-The ability to implement university, state, and SEM policies and procedures in order to ensure the most efficient, timely, and cost effective delivery of student support services.
-The ability to undertake multiple tasks with competing deadlines and prioritize daily work accordingly.
-Effectively triage multiple and frequent admissions matters in a timely, courteous, and accurate manner.
-High school diploma or equivalent.
-An unqualified commitment to courteous and timely constituent service.
-Must be willing to work overtime and weekends, as necessary.

Preferred Hiring Standards

-Experience with admissions processing.
-Bachelor’s degree in a related discipline or equivalent combination of education, training, and experience.

Required Licenses/ Certifications Anticipated Hiring Range Up to $31,000 Application Process/Additional Information Campus Monroe Park Campus Hours/Week 40 Normal Work Days/Hours Mon - Fri, 8-4:30p Job Open Date 06/09/2021 Posting will close on or before 06/23/2021 Open Until Filled No Job Category Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have in a student service role?
    • 0
    • 0-2
    • 3-5
  2. * How many years of experience do you have with detailed data entry?
    • 0 years
    • 0-2 years
    • 3-5 years
  3. * Do you have admissions processing experience?
    • Yes
    • No
  4. * Do you have a bachelor's degree?
    • Yes
    • No
  5. * This position will require that you work during some of VCU's Winter Break. Will you be able to meet this requirement?
    • Yes
    • No
Optional & Required Documents
Required Documents Optional Documents
  1. Cover Letter/Letter of Application
  2. Other Document
  3. Resume

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