University Code 10111 University Title Academic Affairs Coordinator 1 University Job Family Academic & Faculty Affairs ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Single Title Scope of Search Regional Working Title Admissions Processor Position Number 580760 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department Office of Admissions Organizational Overview
At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.
Position Primary Purpose and General Responsibilities
VCU has an exciting opportunity for an Admissions Processor!
The duties include, but are not limited to:
-Provide exemplary customer service to admissions constituents. (i.e., prospective students, VCU faculty and staff)
-Process and verify admissions application data is loaded in the student information system from the applicant.
-Respond to inquiries and questions from admissions applicants to ensure applicants submit required admission documentation.
-Process documents from admissions applicants including, but not limited to: high school and college transcripts, in-state tuition forms, reference letters, certificates of admission, permanent resident cards, response forms, and test scores.
-Verify accuracy of data in student information systems for admissions applicants by working edit reports and updating the student information system with correct information.
-Enter admission decisions and process change of major requests received from applicant.
-Correspond via email with applicants regarding their admission decisions.
-Suggest and find solutions to issues with customer applications.
-Quickly deliver documents in order to support the university’s strategic enrollment management goals via various software platforms, i.e. Technolutions Slate, Liaison CAS, Perceptive Content.
-Effectively and professionally communicate with departments about action sheets and generate admission decision letters with excellent customer service, timeliness, and accuracy.
-Promote a culture of excellence, efficiency, and commitment to helping colleagues and constituents.
-Embody teamwork by enthusiastically taking part in division and office activities, which occasionally require overtime or weekend work.
Minimum Hiring Standards
-Exceptional computer skills required.
-Excellent ability to positively and effectively communicate with varying groups including potential students, parents, and families.
-Strong verbal and written communications skills.
-Ability to work independently and as a team.
-Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU .
-Excellent problem-solving and organizational skills.
-Experience in a position with extensive data entry and public contact.
-Strong data entry experience.
-Proficiency in MS Word and Excel.
-Some clerical experience.
-Ability to work in a fast paced, high stress, diverse environment.
-The ability to implement university, state, and SEM policies and procedures in order to ensure the most efficient, timely, and cost effective delivery of student support services.
-The ability to undertake multiple tasks with competing deadlines and prioritize daily work accordingly.
-Effectively triage multiple and frequent admissions matters in a timely, courteous, and accurate manner.
-High school diploma or equivalent.
-An unqualified commitment to courteous and timely constituent service.
-Must be willing to work overtime and weekends, as necessary.
Preferred Hiring Standards
-Experience with admissions processing.
-Bachelor’s degree in a related discipline or equivalent combination of education, training, and experience.
Required Licenses/ Certifications Anticipated Hiring Range Up to $31,000 Application Process/Additional Information Campus Monroe Park Campus Hours/Week 40 Normal Work Days/Hours Mon - Fri, 8-4:30p Job Open Date 06/09/2021 Posting will close on or before 06/23/2021 Open Until Filled No Job Category Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link https://www.vcujobs.com/postings/106750 Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many years of experience do you have in a student service
- * How many years of experience do you have with detailed data
- 0 years
- 0-2 years
- 3-5 years
- * Do you have admissions processing experience?
- * Do you have a bachelor's degree?
- * This position will require that you work during some of VCU's
Winter Break. Will you be able to meet this requirement?
Required Documents Optional Documents
- Cover Letter/Letter of Application
- Other Document
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