Microsystems Analyst I - (STA007531)

Provides hardware and software technical support to a department, including all major business applications for MacIntoshes and IBM-compatible personal computers.

1. Researches, analyzes, designs, and maintains desktop computer systems in support of departmental needs.
2. Administers the local area network for a department, including the installation, configuration, maintenance, and upgrading of the LAN; backs up the LAN on a daily and weekly basis.
3. Serves as the database administrator for the department and acts as liaison to data processing staff from Information Technology in resolving programming or communications problems.
4. Develops training materials and trains staff to use computer applications; develops and maintains systems documentation.
5. Analyzes the department's software and hardware needs; recommends hardware and software purchases based on analysis of needs; ensures compliance with university and division policies and procedures regarding network/computing acquisitions.
6. Maintains the inventory of the department's computer hardware and software.
7. Performs other job-related duties as assigned.

Additional job duties

• • Customer Support
  • Capturing images for desktops and laptops.
  • Support O365
  • Software packaging and deployment experience.
  • Mac support
  • Printer management and troubleshooting.
  • Maintain Active Directory and GPO.
  • Support 3^rd party hardware.[ Digital Signage/Mobile Charging Station/ Large Scanners/Remote Lockers]
  • Support public computer labs, training labs, and collaboration areas.
  • Support audio/visual equipment in conference/meeting rooms.
  • Support students and staff for all [4] UH library branches.[M.D. Anderson, Health Science, Music, and Architecture]

EEO/AA

Qualifications :

Bachelors and 6 months experience

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of six (6) months of directly job-related experience.

Notes to Applicant: cgarcia2194