Office Coordinator III

New York, United States
Salary Not Specified
Jun 08, 2021
Employment Type
Full Time
Posting Details

Job # 037067 Department Code 21001-4010 Department Architecture Job Title Office Coordinator III Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S3 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

This key position is the sole full-time support staff member for the School of Architecture student services suite. The office coordinator is critical to the educational and strategic missions of the School as this position assists all faculty, chairs for the Undergraduate and Graduate programs, academic and career advising as well as admissions. As the liaison for faculty in our building whom provide both in-person and remote instruction this staff member provides instruction assistance related to technology and provides material preparation for successful course instruction. This staff member maintains all building room reservations as well as central room reservations on behalf of our staff to meet the needs of both in-person and remote instruction. In an ever changing in-person and digital era, this position requires attention to detail to ensure that the needs of our students and faculty related to advising, emerging student concerns and faculty needs are met in an expeditious and succinct manner.


• Associates degree required; bachelor’s degree strongly preferred.

• Three (3) years of experience providing administrative support in an academic setting, preferably at Syracuse University.

Job Specific Qualifications

• Excellent oral and written communication ability.

• Ability to present precise and detailed information professionally in person, in writing, and over the phone.

• Ability to work flexibly, moving comfortably between multiple support roles.

• Skilled in the use of Microsoft Office, with knowledge of PeopleSoft applications.

• Has access to confidential financial information re: JPMC reconciliations, and manages inventory of valuable tech equipment.

• Must be able to work in a collegial manner with a diverse group of students, faculty, staff and guests.


• Manages front desk/reception for the Student Services Suite including answering phones, managing digital appointment calendars for Undergraduate Chair, Director of Advising, and other administrators.

• Answers detailed questions received both through email and over the phone for students, faculty, staff, parents and the public, and refers complex matters as needed.

• Provides tutorials for students needing help with MySlice and Handshake.

• Makes parking reservations, distributes mail, messages, etc.

• Schedules appointments and provides support to the Undergraduate Chair, and the Advising, Career Services and Enrollment Management teams.

• Reconciles monthly JPMC statements for two to three cardholders.

• Maintains records and updates databases for Career Services as needed.

• Assists with data entry for student records, creating how-to guides for registration advising, and other projects as needed.

• Consults with faculty, teaching assistants, and staff to distribute and inventory supplies and equipment, manages inventory of AV equipment, including distribution of computers, peripherals, laser pointers, photographic equipment, and ensures they are returned.

• Works with financial team to order supplies as needed.

• Maintains room charts and assists faculty, teaching assistants, and staff in booking spaces for reviews, meetings, etc. Identifies conflicts, maintains policies for use of space, schedules auditorium and other rooms using R25.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 06/08/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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