Office/Admin Support Tech

Virginia, United States
Salary Not Specified
Jun 08, 2021
Employment Type
Full Time

Position Information

University Code 22026 University Title Senior Health Sciences Assistant 3 University Job Family Health Sciences ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Multi Title Scope of Search Local Working Title Office/Admin Support Tech Position Number 521950 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group Classified Employee Department Student Health Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities

The office support technician provides administrative support to the department of Student Health by:

Ensure that patients are seen promptly Educate the students on Student Health’s appointment system
Assist students with registration to ensure that demographic information is accurate and current and the necessary paperwork is complete prior to their appointment Communicates any necessary needs for change to the supervisor to ensure that students are receiving a high level of care Processes necessary fees for the students and communicates the acceptable payment options or payment arrangements if needed.

Minimum Hiring Standards

Medical business office skills such as patient and clinician management, medical records management, and fiscal operations are necessary.
Working knowledge of basic bookkeeping is necessary.
Excellent professional customer service is a must
High School diploma or equivalent and experience in a business office
Ability to work in a diverse environment

Preferred Hiring Standards

Experience in an ambulatory care setting preferred.

Required Licenses/ Certifications Anticipated Hiring Range $30,000-$33,000 Application Process/Additional Information Campus MCV Campus Hours/Week 40 hours/week Normal Work Days/Hours Monday-Friday/8:00 a.m. - 5:00 p.m. Job Open Date 06/08/2021 Posting will close on or before Open Until Filled Yes Job Category Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? No Sensitive Position No Resource Critical Yes Quick Link Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Medical: Choose one of the following that best represents the number of years of experience you have working in a medical office.
    • None
    • 0-6 mos
    • 6 mos - 1 yr
    • 1-2 yrs
    • 3-4 yrs
    • more than 4 yrs
  2. * Please describe your experience working with medical records including electronic health records (EHR).

    (Open Ended Question)

  3. * Please describe your approach to providing superior customer service.

    (Open Ended Question)

  4. * Are you comfortable working in an environment that requires a significant amount of multi-tasking?
    • Yes
    • No
  5. * Are you proficient at dealing with multiple projects and meeting prescribed deadlines with minimal supervision?
    • yes
    • no
Optional & Required Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application

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