Conduct Coordinator and Case Manager

Oregon, United States
Salary Not specified
Jun 08, 2021
Employment Level
Employment Type
Full Time

Conduct Coordinator and Case Manager

Job no: 527551
Work type: Officer of Administration
Location: Eugene, OR
Categories: Student Life/Services

Department: University Housing Residence Life
Appointment Type and Duration: Regular, Ongoing
Salary: $47,000 - $50,000 per year
Compensation Band: OS-OA04-Fiscal Year 2020-2021
FTE: 1.0

Application Review Begins
July 5, 2021; position open until filled

Special Instructions to Applicants
Along with your online application, please upload a cover letter, resume, and responses to the following supplemental question:

In Residence Life at the University of Oregon, we have an educational priority for our students: Residents who live on campus will thrive by engaging in and creating just communities. Please describe your philosophy regarding student conduct adjudication and how it can relate to and support the educational priority.

Department Summary
Living on campus adds tremendous value for students and contributes to higher grades, staying and graduating from the University and future success.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students' development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.

We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $68 Million educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Position Summary
The Conduct Coordinator and Case Manager (CCCM) is a vital member of University Housing, Residence Life, and Residential Education team. They will assist in implementing an educational conduct process for students who have been alleged in policy violations. Responsibilities will include investigating, evaluating and adjudicating complaints and allegations, while maintaining a case management process. Administrative duties include keeping accurate records, preparing reports for the unit as well as campus partners, providing training and support for Residence Life staff and serving on relevant committees, among other duties. The CCCM reports to the Assistant Director of Residence Life for Conduct and Community Standards, Crisis Management, and Outreach.

Minimum Requirements
  • Bachelor's degree
  • One year of professional experience in higher education

    Professional Competencies
  • Demonstrated commitment to social justice (investment and engagement in self-education around identity, intersectionality, power, privilege, and oppression, etc.)
  • Experience with and commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment
  • Ability to establish and implement short-and-long range goals, policies, and operating procedures; monitor and evaluate program effectiveness
  • Strong interpersonal and communication skills and the ability to work effectively with students, faculty, staff, and parents, as well as a wide range of constituencies in a diverse community
  • Knowledge of crisis intervention and advocacy principles and practices
  • Ability to interpret and apply policy provisions to situations consistently

    Preferred Qualifications
  • Master's Degree in higher education, student affairs, counseling, or related field
  • One year of experience in student conduct administration in a university setting
  • Direct experience managing a caseload or other experience that demonstrates strong organizational skills and the ability to balance priorities and meet deadlines
  • Experience working in Residence Life
  • Proficiency in Maxient (case management database software)

    FLSA Exempt: Yes

    All offers of employment are contingent upon successful completion of a background inquiry.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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