Sr. Program Officer

Classified title: Sr. Program Officer

Working title: Sr. Technical Officer

Role/Level/Range: ACRP-4-MF

Starting Salary Range: Commensurate With Experience

Employee group: Full-Time

Employee subgroup (FLSA Status): Exempt

Position Type: New

Schedule (hours/days): 8:30 am to 5:00 pm

Personnel area (School): Academic and Business Centers

Department name: Technical Leadership Office

Reports to (Job title): Reports to (Job title): Sr. Technical Advisor

General summary/purpose:

Sr. Technical Officer will work in close collaboration with the Project Director and other Jhpiego staff to ensure strong management of the US Capitol COVID Response Project from start-up through close out ensuring strong project management. This includesproviding overall technical leadership, training and capacity building, and implementation support to the Case Investigation, Contact Analysis, Tracing and Notification team, reviewing program data and liaising with partners to address increased and reduced staffing needs based on the number of Covid-19 positive cases identified each week. Sr. Technical Officer will be the direct point of contact for the Office of the Attending Physician and Congressional Managers as appropriate, and will work hand in hand with the Senior Program Officer to ensure the program achieves expected outcomes and objectives. The Senior Technical Officer will also ensure that project activities are implemented according to Jhpiego’s standards and that all relevant clinical guidelines and policies are adhered to.

This is a temporary position funded through April 2022. It is also a mostly remote role with occasional need to meet onsite.

Specific duties & responsibilities:

  • Identify and address training and capacity building needs of contact tracing staff and ensure they are up to date on clinical guidelines and technical standards
  • Develop or adapt training materials and tools for ongoing mentorship of contact tracing staff
  • Work closely with Business Analyst and digital health team to develop and implement case notification and contact tracing data platform
  • Work closely with digital health team to ensure case notification and contact tracing data platform remains up to date and aligned with clinical guidelines and technical standards
  • Develop and adapt workflows, protocols, and SOPs to reflect current clinical guidelines and technical standards and ensure adherence
  • Review data regularly to ensure staff are achieving the timely goals of the case notification and contact tracing program, and that they deliver high quality customer service and care
  • Develop and maintain excellent relationships with OAP and other US Capitol personnel to ensure the smooth implementation of project activities
  • Contribute to the development and delivery of project reports and data requests
  • Monitor and troubleshoot performance of project personnel
  • Work closely with Senior Program Officer and Finance Team to review expenses to actual costs and advise on program and budget revisions
  • Work closely with Senior Program Officer to ensure project management standards implemented and adhered to
  • Review/troubleshoot work plans and budgets as needed
  • Review and escalate quality concerns (technical, project management, financial management, compliance) as needed
  • Support project communication needs and ensure knowledge management

Minimum qualifications (mandatory):

  • MPH or equivalent advanced degree
  • Clinical degree in Nursing, Medicine, etc. preferred
  • 7 years’ technical management experience
  • Experience developing and delivering training and capacity building of diverse workforce
  • Experience with disease investigation or containment of infectious disease
  • Proven experience successfully dealing with challenging situations (not achieving project outcomes, staff not performing)
  • Proven experience successfully developing and implementing large complicated public health projects (e.g., multiple partners, complex donor relations):
  • Proven experience successfully managing large complicated public health projects (e.g., multiple partners, difficult donor relations):
  • Submitting high quality reports submitted on time to donors
  • Developing, analyzing and reviewing budgets
  • Analyzing expenses, variances, accruals, and pipelines
  • Successfully started up a new project
  • Successfully developed work plans with multiple partners
  • Successfully closed out a large project
  • Experience with US domestic health projects, particularly experience with Federal Government public health institutions preferred
  • Experience supervising, mentoring and training staff
  • Proven experience successfully dealing with challenging situations
  • Knowledge of US legislature, norms, policies and procedures preferred
  • Experience representing organizational performance at high level meetings
  • Deep understanding of financial management principles
  • Knowledge of USG rules and regulations
  • Experience with Office 365
  • Ability to identify opportunities for improvement and make constructive suggestions for change
  • Strong organizational and team building skills
  • Ability to identify opportunities for improvement and make constructive suggestions for change
  • Excellent written and oral communication skills
  • Strong communication and presentation skills: developing communication products (success stories, FB posts, briefs, PowerPoint presentations)
  • Advanced Excel skills preferred
  • Proven leadership skills
  • A commitment to customer service and to supporting a positive team culture
  • Jhpiego


    The successful candidate(s) for this position will be subject to a pre-employment background check.

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

    The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

    During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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