Workforce Specialist

Position Information

Career Opportunity Number 21-065 Position Title: Workforce Specialist Location MCC - Any Location Position Type: Full-Time Class Category Classified Staff Job Open Date 06/01/2021 Job Close Date 06/15/2021 Open Until Filled No Initial Screen Date: 06/16/2021 Minimal Qualifications:
  • High school diploma or GED .
  • Four (4) years administrative support, program/project support experience, or directly-related work experience.
  • Minimum qualifications can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Note: There are multiple opportunities available at different campus locations.

Preferred qualifications:

Preference will be given to individuals who possess:

  • Associate’s degree
  • Evidence of customer service experience
  • Evidence of experience working with diverse populations
  • Evidence of managing multiple projects at one time in a fast-paced environment
  • Evidence of experience with the Microsoft Office suite of software
  • Evidence of experience working in an outreach capacity to marker programs or services
Work Hours

Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs.

Compensation Base Salary begins at $40,109 annual. A competitive benefit package is included. Special Instructions to Applicants


  • Cover letter and resume are required and must be attached to the online application in order to receive any consideration.
  • Interviews will be conducted by a search committee.

Note: There are multiple opportunities available at different campus locations.

Class Summary

This is the first level in the Program Development series. Incumbents serve as a college and/or community contact person for specific program(s), assist with the promotion and delivery of its services, assist with program management functions such as scheduling facilities, coordinating resources, maintaining program data, and preparing/disseminating program information.

  • EOE /M/F/Vet/Disabled
Typical Essential Duties

• Serves as a college and/or community contact person for specific program(s); work may involve responding to inquiries from students, faculty, and other parties and providing program information via phone or email, or in person.
• Assists with the promotion and delivery of program services; work may involve preparing promotional materials; and coordinating with internal and external staff, departments, and/or agencies to promote and communicate information, and facilitate operations related to the program.
• Assists with program management functions, to include scheduling facilities, coordinating resources, maintaining program data, and preparing and disseminating program information.
• Prepares and maintains reports, records, logs, and other documentation to record information in a timely and accurate manner; work may involve researching and compiling information to facilitate departmental operations.
• Performs other duties of a similar nature or level.

• This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.


• Principles and practices in assigned area of responsibility;
• Basic marketing principles and practices;
• Customer service principles;
• Computer and related software;
• Applicable Federal, State, and local laws, rules, and regulations.


• Developing promotional materials and programs;
• Researching and compiling information;
• Providing customer service;
• Preparing and maintaining records and reports;
• Applying applicable Federal, State, and local laws, rules, and regulations;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

Positions Supervised
  • No staffing table positions.
Physical Requirements

Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally.

Licensing Requirements


Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have as conferred through an official transcript?
    • Have not completed High School/GED
    • High School/GED
    • Associate's degree
    • Bachelor's degree
    • Master's degree
    • Doctorate degree
  2. * How much administrative support, program/project support experience, or directly-related work experience do you have, as supported by the employment history listed on your application?
    • none
    • less than one year
    • between 1 and 2 years
    • between 2 and 3 years
    • between 3 and 4 years
    • between 4 and 5 years
    • five or more years
  3. * How did you learn about this position?
    • Academic Keys
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Dos Mundos
    • Employee referral
    • Facebook
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • Kansas City Call
    • Kansas City Globe
    • Kansas City Hispanic News
    • LinkedIn
    • MCC Website
    • Monster
    • Other Source
    • Twitter
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume
  3. Transcript 01
Optional Documents
  1. Transcript 02
  2. Transcript 03
  3. Transcript 04
  4. Transcript 05
  5. Other Document 01
  6. Other Document 02

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