This is a part-time position that is responsible for performing
clerical duties for the Tutoring Center (Math, Writing &
Science Center) inclusive of setting up schedules, answer phone
calls, emails, assist students with appointments, work with faculty
and peer tutors on scheduling matters both in-person and virtually.
Coordinate with Marketing on producing Center’s marketing event
materials, distribute these, and update the website and other
online portals accordingly. Furthermore, to support coordinator
with maintaining data and reporting each semester, along with
providing technical support for Center students, faculty and peer
tutors, and staff in navigating TutorTrac portal used for
scheduling and reporting.
Skills: Knowledge of Adobe Pro
Attention to detail and self-motivated
Excellent organizational skills
Ability to work under pressure
Sensitivity in handling confidential information
Ability to keep accurate reports and comfortable working in
multiple reporting and technical platforms
Experience: Knowledge of Microsoft Office 365,
especially Excel. Good customer service, writing, and communication
skills. Organized and detail-oriented. Patient and have a positive
attitude for interacting with diverse students, faculty, and staff
is necessary. Experience working and managing scheduling and
reporting systems and Customer Relationship Management (CRM)
systems – Ellucian/Colleague, Peoplesoft, etc. In addition, to
being flexible with scheduling and work hours.
Qualifications - Education: Associate
Degree – Required, Bachelor Preferred.
All interested Applicants please submit applications via this
CCM job site link: https://jobs.ccm.edu/postings/457