Employee Relations Analyst Senior #605463

Northern Arizona University
Arizona, United States
Salary Commensurate with experience
Jun 03, 2021
Employment Level
Employment Type
Full Time

Job Description


The Employee Relations Analyst, Senior contributes at both hands-on and strategic level to attract, recruit, and retain diverse and excellent faculty and staff. The position will use strong client relationships and HR knowledge to support our supervisors and managers to proactively lead their teams in ways that improve performance, drive high retention, and ensure high levels of engagement across the teams they serve. The position will provide operational and strategic guidance and consultation in any, some, or all of the following: employee relations, performance management, organizational analysis, training and development, program, and policy development. interpretation and application of laws, rules, policies, or other functions relating to human resources management.

The position performs advanced, professional-level, human resources work; plans and carries out work independently, utilizing knowledge of laws, policies, and regulations; integrates and partners with HR colleagues; resolves complex human resources issues; prioritizes and manages issues within designated area of responsibility; and maintains and ensures a confidential environment at all times.


Employee Relations (50%)

Provides collaboration, thought partnership, coaching, and support on all types of employee relations issues and works promptly with key partners to resolve conflict, mitigate organizational risk, and maintain high levels of performance and retention.

Provide information, interpretation, advice, training, and counsel to management and employees regarding employee relations matters. Respond to questions and issues from employees and management regarding workplace concerns, appropriate corrective and disciplinary actions, terminations, non-renewals, grievances, dispute resolution, and performance management. Conduct investigations of reported employee misconduct and prepare or assist supervisors to prepare documentation for University response. Serve as facilitator when appropriate. Track and manage employee relation case cycle - from initial discussions to formal/informal resolution.

Performance Management (20%)

Provide oversight of the University’s performance appraisal process.

Advising and assisting University leadership and employees with issues related to managing employee performance management, which may include, but not be limited to, effective performance evaluation techniques, performance documentation practices, methods to assess and research work environment issues and general policy and procedure advice.

Compliance (15%)

Provide interpretation, information and advice regarding University policies and procedures, laws, rules, and regulations. Collaborate with the Equity and Access Office, Disability Resources, NAU Legal Counsel, Employee Assistance and Wellness, and others as appropriate. Research best practices, policy issues and other employee relations project related issues. Develops and provides training (one-on-one and group) to supervisors and employees on a variety of employee relations issues.

Project/Process Improvement (10%)

Reviews processes, systems, etc. that might impact existing workflows and recommends methods to optimize to desired state and improve efficiency. Create, optimize, and support implementation of processes which link closely to system workflows. Communicate information clearly and create an environment where people can engage in open dialogue and reach effective solutions together to optimize workflow or process.

Perform troubleshooting, problem solving activities related to processes, as necessary. Analyze data and reports to understand impact, correlations, discrepancies, and to propose changes/alternate solutions. Work closely with AVP to resolve issues and perform analysis in a timely manner.

Other (5%)

Complete special assignments as requested. Develop and provide formal training in areas of expertise. Maintain knowledge on current developments and practices in human resources. Provide backup to HR staff as needed. Perform other duties as assigned.

Minimum Qualifications

  • Bachelor's degree in related field.
  • Minimum of 3 (three) years of professional-level human resource experience.
  • Any combination of relevant education, experience, and training may be substituted on a year-for-year basis.

Preferred Qualifications

  • Supervisory experience.
  • Demonstrated effective interpersonal, written, and oral communication skills.
  • Demonstrated ability to interact with large groups and individuals at all work levels.
  • Demonstrated proficiency in the use of computers and software applications.
  • Demonstrated success in fostering internal and external community relationships.
  • Demonstrated commitment to equity with the ability to advocate for it on campus and work as a team member on a campus committed to inclusion.
  • Demonstrate ability to be a team member.
  • Demonstrated experience interpreting and applying laws, rules, policies, and procedures successfully.
  • Flexibility of schedule and willingness to work select evenings and/or weekends.

Please see nau.jobs for full job descriptions and details on how to apply online!  NAU is an Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply.