Wisconsin, United States
Salary Not Specified
Jun 02, 2021
Employment Type
Full Time
Job no: 235372-AS
Work type: Staff-Full Time
Location: Madison
Categories: Management/Supervisory, Food Service, Food Production

Position Summary:

The Division of University Housing is committed to providing an exceptional workplace for its workforce of approximately 450 career staff members and over 1,500 students. University Housing provides an inclusive and safe working environment that promotes engagement, empowerment, and professional development. University Housing operates nineteen residence halls across the University of Wisconsin-Madison campus, providing a home to over 8,000 undergraduate students. We also operate three apartment communities, serving about 3,000 graduate students, academic staff, postdoctoral researchers, faculty, and their families. In addition, we manage seven dining venues across campus, and provide conference group and youth camp housing throughout the summer months.

University Housing is divided into five main departments: Administration, Dining & Culinary Services, Residence Hall Facilities, Residence Life, and University Apartments. Whether we're launching new academic support services, testing out a new recipe, renovating resident rooms, organizing welcome events, cleaning our facilities, or inviting a new summer youth camp to campus, everything that we do is to support the mission of the University and fulfill University Housing's goal to be, "The place everyone wants to live."

Dining and Culinary Services has locations in six buildings throughout campus including Markets, Convenience Stores, Catering, and Coffeehouses. Dining and Culinary Services provides affordable and innovative dining options to residents, guests, and staff.
Under general direction of the Unit Manager, this position will assist in leading the department to the goal of creating an exceptional customer service experience with extraordinary food in all service areas, while supporting Housing's mission. To achieve these goals, this position will effectively supervise and oversee daily floor operations in addition to providing supervision and development of frontline staff and student workers.

This position has been identified as a MANAGER within University Housing and is expected to exhibit the following skills and competencies: Leads Change/Achieves Support of Objectives; Displays Vision; Encourages Teamwork & Group Achievement; Persuasive Communication; Understands Inclusion Issues: Creates supportive environment for diverse employees; Enables and Empowers Supervisors & Staff; Makes Effective Decisions; Planning/Organization and Innovation.

Dining and Culinary Services is committed to demonstrating our Division of University Housing Core Values: Care in how we approach people and our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.

University Housing is an essential services provider and all University Housing employees are part of this commitment to our residents and guests. University Housing is unique from many other state agencies and university departments because we cannot close as our services must be maintained at all times.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

No degree required.

Minimum Years and Type of Relevant Work Experience:

One year or more of leadership experience within food service required.
One year of more of management experience preferred.

License or Certificate:

Driver's license which meets UW Risk Management Standards preferred.
ServeSafe certification preferred.

Additional Information:

Physical Requirements: Periods of standing, walking, and frequent lifting of objects weighing approximately 50 pounds; frequent pulling and pushing of carts weighing approximately 200 pounds.

Primary schedule below. Schedule alterations and additional hours may be necessary based on operational need.

Week 1:
Sunday: 4:30pm - 1:00am
Monday: 2:00pm - 10:30pm
Tuesday: Day Off
Wednesday: 2:00pm - 10:30pm
Thursday: 4:30pm - 1:00am
Friday: 2:00pm - 10:30pm
Saturday: Day Off

Week 2:
Sunday: Day Off
Monday: 2:00pm - 10:30pm
Tuesday: 4:30pm - 1:00am
Wednesday: 2:00pm - 10:30am
Thursday: Day Off
Friday: 2:00pm - 10:30pm
Saturday: 5:30pm - 2:00am

Schedule may vary based on operational need and seasonal hours. Provide after hours, weekend and holiday on-call coverage as directed or necessitated by the job.



Work Type:

Full Time: 100%

Appointment Type, Duration:



Minimum $48,500 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To apply online, applicants must submit a resume within the online application system.

Online applications must be received by deadline date listed. Failure to submit complete application materials will result in ineligibility for this position.

A criminal background check will be conducted on all finalists.

By applying for this vacancy, applicants will be considered for all current or upcoming University Housing vacancies in this title. For a full list, visit www.housing.wisc.edu/jobs-career.htm.

University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at hr@housing.wisc.edu or 608-262-2766.


Max Soderberg
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/ .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Jun 2 2021 Central Daylight Time
Applications Close: Jun 30 2021 11:55 PM Central Daylight Time

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