The Resident Director is a live-in member of the University Housing team and is responsible for all aspects of the housing and residence life program in their assigned area. Oversees administration, including training and supervision of staff, programming oversight, policy enforcement, student development, and on-call responsibilities.
Typical duties may include but are not limited to:
•Supervises a team of 10-14 Resident Assistants, depending on the residential area, and 1 Residence Life Team Assistant
•Attends and participates in regularly scheduled staff meetings and one-on-one meetings with Resident Assistants and Resident Life Team Assistant.
•Participates in recruiting, hiring, and evaluating of Resident Assistants, Desk Assistants, Residence Life Team Assistants, and full-time staff members.
• Facilitate and participate in diversity trainings for Resident Assistants, Desk Assistants, Residence Life Team Assistants, and full-time staff members.
•Oversees the implementation of the Residential Curriculum of the assigned residential community.
•Advises Area Council and other student organizations. Cultivates, coordinates, and assists in the development of student leadership and responsibility through programming, training, and direct involvement with students.
•Oversees the facilitation of large-scale programs and activities to promote social interactions and student connections.
•Interprets and enforces all administrative policies and procedures. Acts as an administrative hearing officer for cases involving alleged student misconduct.
•Assists with the management of operational functions such as occupancy, front desk operations, key distribution and key collection.
•Manages damage assessments, reporting and billing, maintenance requests, and hall opening and closing.
•Monitors and maintains facility issues within the community in collaboration with the Assistant Directors for Facilities.
•Responsible for maintaining all budgets for assigned areas and/or committees.
•Responds to crisis and emergency situations in accordance with university and departmental procedures. Conducts follow-up and utilizes campus and community resources to address situations.
•Serves on an on-call rotation to ensure the safety and welfare of residential students.
•Serves as essential personnel and provides assistance in the event of an emergency on campus.
•Serves and represents the Office of Housing and Residence Life (OHRL) via committees, summer assignments, and university wide events.
•Performs other job-related duties as assigned.
Additional Job Description
Master’s degree from an accredited institution in College Student Personnel, Higher Education Administration, Counseling, Counselor Education, or related field.
Any appropriate combination of relevant education, experience, and/or certifications may be considered.
Serves on the on-call rotation schedule and must be available to respond 24 hours a day on a 7 days per week basis for student needs and emergencies.
This position is required to live on campus on a full time 12 month basis.
One year of graduate hall director or professional housing experience.
Experience with eRezLife, Mercury, Workday, and Maxient Conduct Management software.
Knowledge, Skills, and Abilities:
Knowledge of and ability to manage a residential area of approximately 400-700 students.
Knowledge of student development theory, techniques and research.
Demonstrates commitment to equity and social justice.
Knowledge of campus resources used to support the residential program and students.
Knowledge of the fundamental indicators of student concerns such as mental health, domestic violence, substance abuse, etc.
Ability to train and supervise others.
Ability to react quickly and calmly in emergencies.
Ability to exercise sound judgment in making decisions.
Ability to assume responsibility, work independently, and take initiative.
Ability to work effectively and positively in an environment characterized by change.
Ability to live and work on campus in order to respond to the needs of the department 24 hours per day.
Ability to communicate effectively in both oral and written form.
Excellent interpersonal and teamwork skills.
Demonstrates excellent administrative and organization skills.
Proficiency in Microsoft Office (Word, Excel, and Outlook).
FGCU is an EOE AA /F/Vet/Disability Employer.
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