Director of Data Analytics

Mercy College
New York, United States
Salary Not specified
Jun 02, 2021
Employment Level
Employment Type
Full Time

Mercy College seeks a creative data scientist for an exciting new role leading the College’s efforts to create and sustain a culture of data use to support decision making that leads to increased rates of student success.

The role requires equal parts technical expertise – using data analytics, business intelligence, statistical modeling, and data mining – and communication skills to transform data into actionable information, generating useful insights in partnership with colleagues across the institution. The selected candidate will be tenacious about finding answers to questions – and coming up with the right questions – that will help to achieve better outcomes and will share Mercy’s commitment to equity and justice for the students and communities we serve.


Data Analytics & Institutional Planning
 Conduct research studies in areas related to the College’s strategic objectives and student learning outcomes, and in support of the College’s planning initiatives.
 Deliver in-depth analytics and reporting to support decision-making by and among VPs, deans, directors and other stakeholders.
 Analyze, distribute and present information for use in planning, decision-making, internal and external reporting and policy formulation at the College.
 Use longitudinal data from external and internal sources to develop analytics for initiatives and program evaluations.
 Build a culture of data-supported decision-making across the College, enabling others to develop basic data proficiency to conduct independent studies and ensure accuracy.
 With the CIO, identify tools, technologies, and services to further enhance the analytics capabilities of the college (and its individual offices and divisions) and drive the integration of these tools/systems.
 Oversee design, implementation and analysis of internal surveys.
 Develop advanced analytical and business intelligence capabilities to support the College’s expanding need for data-driven, strategic and operational decision-making.
 Develop data dashboards and visualizations in partnership with departments and programs.
 Maintain fluency with trends in higher education to keep the College current with evolving national practices.

Data Governance & Data Integrity
 Develop enterprise-wide, integrated data governance program designed to optimize the college’s use of data and information assets.
 Collaborate with Information Technology team to implement security measures to ensure user access is appropriate.
 Collaborate with stakeholders in the development of a standardized approach for reporting College metrics. Ensure that process is documented.
 Ensure data integrity across applicable platforms and take efforts to correct erroneous data.
 Develop and improve existing processes and make suggestions to streamline through the automation and documentation of tasks.
 Maintain fluency with trends in higher education regarding collection, analysis, and reporting practices to keep the College current with evolving national practices.
General Management
 With the Director of Institutional Reporting & Compliance, provide strategic direction and oversight for the Office of Institutional Research.
 Develop and advance a strong partnership network among deans, directors and other stakeholders, as well as the assessment offices.


 Disciplined, structured and data-driven approach to decision-making and problem solving with a sharp focus on metrics, outcomes and results
 Action-oriented, collaborative, adaptable and innovative approach to work
 Demonstrated understanding of data architecture, data management and the development of data governance
 Ability to synthesize and communicate complex concepts to a broad spectrum of stakeholders
 Demonstrated ability to lead and cultivate a pro-active, inclusive, results-oriented work environment
 High level of integrity, accountability and superior judgement


 Minimum of 5-years’ experience of progressively responsible experience in data analytics or business intelligence, data analysis, program evaluation, institutional research, or related research practices, with preference for a candidate with higher education experience
 Proficiency with research design, statistical procedures and analysis. Ability to conduct quantitative and qualitative research, including design, data collection, analysis and reporting.
 Proficiency with a statistical software package
 Experience working with large databases, including extracting, evaluating and manipulating data for reporting and analytical purposes using query tools and/or programming language (e.g., SQL). Use of higher education dataset and tools such as IPEDS and the National Student Clearinghouse.


Mercy College is a dynamic, diverse New York City area college whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational college that offers more than 90 undergraduate and graduate degree and certificate programs within five schools: Business, Education, Health and Natural Sciences, Liberal Arts and Social and Behavioral Sciences. Mercy College’s efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy College, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).
Mercy College was further recognized by HACU as a national leader in awarding bachelor’s degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy College has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. As a Hispanic Serving Institution, Mercy College is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy College the Best College in Westchester county in 2019 and 2020.The vibrancy of the College culture is sustained by a diverse student body from around the region. Enrollment, including full-time and part-time undergraduates and graduates is approximately 10,557; The College offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.
At Mercy College, we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.


Mercy College is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.


Mercy College actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups, and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to race, color, creed, marital status, religion, sex, national origin, disability or protected veteran status.

Mercy College is an Affirmative Action/Equal Opportunity Employer/M/F/Veteran/Disability

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