Posting Number: R0003515
Location: Salem Campus
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Please read the following carefully before beginning the online application process.
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The Case Manager provides case management, coordination, and follow-up support for Willamette University and PNCA students with complex mental health needs that that impede personal and academic success. The Case Manager develops collaborative relationships with Willamette University partners and Salem/Portland area community providers, provides consultation for staff, and crisis intervention and individual counseling for students as appropriate. The Case Manager arranges referrals to appropriate medical or mental health care off campus; helps students comply with treatment plans and/or college behavioral expectations; maintains ongoing contact with students to address needs; fosters self-advocacy in students; and advocates for students individually and systemically.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Work involves a variety of complex duties and responsibilities in the University's efforts to provide a healthy, safe, and accessible environment for students. Requires considerable judgment and discretion in task fulfilment, and strong interpersonal and communication skills. Quality performance of responsibilities has a distinct impact upon the reputation of the University. As most work is performed indoors, incumbent will generally not experience adverse environmental conditions or exposure to hazards. The duties and responsibility of the Case Manager include but are not limited to the following functions, which are not listed in any particular order of importance or significance:
- The Case Manager serves as the referral coordinator for Bishop
Wellness Center. Coordinate student transitions from Bishop
Wellness Center services to on campus as well as external community
providers (e.g. psychiatric/psychological treatment, medical care,
alcohol and drug treatment, return to family care,
- Assist students in navigating issues such as insurance,
transportation, selecting a provider, and knowing what to expect
from initial meetings, etc.
- Conduct mental health and substance abuse assessments to
determine appropriate referral options. A significant focus of this
position is attending to the needs of students experiencing suicide
risk, substance abuse, eating disorders, or other significant
health or mental health problems. Provide appropriate follow-up for
- Update, revise, maintain and refine a database of community
providers, including fees, insurance information and current
openings for new clients. Provide referrals directly to students.
Track and evaluate referral outcomes.
- Create and implement procedures for students who have been
hospitalized due to psychiatric and/or medical reasons. Develop a
wellness plan in collaboration with the student and other supports
before they return to campus. Provide guidance to students on
university policies and procedures, community responsibilities and
culture, and campus and community resources as
- Carry a small clinical caseload and provide culturally informed
counseling support to students across all schools of the
- Facilitate reintegration of students in the Willamette
community subsequent to a leave of absence due to psychological or
- Communicate with staff, parents, families, or designated
emergency contacts regarding emergencies, in accordance with
ethical principles and laws related to student/client
- Participate in the Counseling On-Call rotation (approx. 1
week/month). Be available to respond to after-hours or weekend
emergencies as needed.
- Maintain appropriate documentation (e.g., clinical notes) for
all services in the EHR.
- Participate in regular consultation regarding cases; maintain
knowledge of ethical and legal standards of care; provide all
services in keeping with these standards.
- Obtain appropriate continuing education to maintain license and
develop professional skills; maintain awareness of professional
trends and practices; maintain contact with appropriate
professional associations and networks.
- Perform other duties as assigned.
- Master's Degree in social work, counseling, psychology,
marriage and family therapy, or related field.
- Current and unrestricted license as a social worker,
professional counselor, marriage and family therapist, or
psychologist in Oregon.
- Two years counseling or case-management experience.
- A demonstrated commitment to inclusion, equity, and social
justice with experience providing support and advocacy for
historically marginalized groups.
- Experience with crisis intervention, including suicide risk and
substance abuse assessment.
- Experience in addressing psychiatric emergencies.
- Ability to develop and maintain professional and collaborative
relationships with students and other staff and faculty.
- Excellent interpersonal communication, planning, organization,
and administrative skills.
- Experience as a case manager, preferably in a college
- 2. Experience providing mental health services in a college
Typical Work Schedule:
Monday - Friday 8am to 5 pm during the academic year, August to May, with summers off.
Physical Demands & Working Conditions:
Typical work is performed indoors in a normal office environment.
Applications will be reviewed on a rolling basis as received.
All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.
You will need to upload the following documents as part of your application materials in the "My Experience" section labeled Resume:
- Cover letter addressing the required/desired qualifications and
presenting any other applicant characteristics which deserve
- Current Resume
- List of references, 3 minimum
Incomplete applications will not be considered.
Apply online at https://willamette.wd1.myworkdayjobs.com/en-US/willametteuniversityjobs/job/Salem-Campus/Case-Manager_R0003515
Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.